Deli Production & Customer Experience Lead

Ridley’s Family Markets; Atlanta (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

Ridley’s Family Markets in Atlanta is seeking a dedicated team member for the deli department. The role emphasizes delivering friendly customer service, maintaining department morale, and collaborating with store leadership to boost sales and service standards.

The position requires teaching deli production basics—mixing, scaling, cooking, frying, finishing—and maintaining accurate department records while upholding company policies and a professional conduct standard.

Qualifications

• Must be able to perform essential duties with accuracy and maintain productivity.
• Ability to teach deli production fundamentals (mixing, scaling, cooking, frying, finishing).
• Maintain coordination with other departments and keep accurate department records.
• Uphold policies and conduct as specified in Code of Conduct.

Responsibilities

• Exhibit and develop maximum customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
• Maintain good working relationships with other department managers with the objective of improving sales storewide.
• At all times remember that our success will be dependent upon our ability to work together.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Provide a professional example for other store team members to follow through coaching and personal evaluations.
• Possess sufficient knowledge and ability to teach others all fundamentals of deli production.
• Maintain a high level of coordination and communication with other departments to ensure a smooth flow of products and service throughout the store and within the deli operation.
• Maintain adequate and appropriate department records at all times.

Job description

Ridley’s Family Markets in Atlanta is seeking a dedicated team member for the deli department. The role emphasizes delivering friendly customer service, maintaining department morale, and collaborating with store leadership to boost sales and service standards.

The position requires teaching deli production basics—mixing, scaling, cooking, frying, finishing—and maintaining accurate department records while upholding company policies and a professional conduct standard.