Deli Operations Lead — Customer Experience

Kroger; Pinckney (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

Kroger is seeking a Deli Department Manager to lead daily operations, ensure safe, fresh products, and deliver outstanding customer service in our store. You will supervise deli associates, train staff, and manage inventory while upholding company policies and food safety standards.

Responsibilities include meeting sales and profit goals, coordinating promotions, maintaining temperature logs, and routing tasks to achieve store goals. Strong communication and leadership are essential.

Qualifications

• Effective communication and leadership abilities.
• Ability to handle stressful situations in a fast-paced environment.
• Knowledge of basic math for cash handling and inventory.

Responsibilities

• Promote trust and respect among associates.
• Communicate department and job information to associates.
• Collaborate with associates and promote teamwork to achieve store goals.
• Establish performance goals for the department and empower associates to meet targets.
• Train and develop associates and participate in performance appraisals.
• Adhere to local, state, and federal laws and company guidelines.
• Slice deli meats and cheeses per customers’ requests using proper deli equipment.
• Inform customers of deli specials and provide fresh products with correct portions.
• Recommend deli items to ensure customers get desired products.
• Use deli equipment according to company guidelines and ensure proper food safety.

Skills

Effective communication

Math skills

Ability to handle stress

Education

High school diploma or equivalent

Job description

Kroger is seeking a Deli Department Manager to lead daily operations, ensure safe, fresh products, and deliver outstanding customer service in our store. You will supervise deli associates, train staff, and manage inventory while upholding company policies and food safety standards.

Responsibilities include meeting sales and profit goals, coordinating promotions, maintaining temperature logs, and routing tasks to achieve store goals. Strong communication and leadership are essential.