Deli Operations Lead

Jetro Restaurant Depot; Lombard (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Company matched 401K

Vacation, Sick & Personal PTO

Bonus opportunity

Job summary

Jetro Restaurant Depot is seeking an Assistant Deli Manager to work alongside the Deli Manager to ensure product freshness, accurate presentation, and outstanding customer service in a fast-paced warehouse environment. You will help maintain HACCP standards, train staff, and drive sales while ensuring safe, clean, and efficient deli operations.

The role requires effective communication, hands-on leadership, and the ability to operate standard warehouse equipment.

Qualifications

• Ability to develop and train team members, build relationships, utilize skills of team members most appropriately.
• Ability to provide outstanding customer service.
• Ability to manage warehouse operations effectively and efficiently.
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members.
• Ability to operate all equipment necessary to perform the job.
• Ability to work in a fast-paced, working warehouse environment
• Warehouse, retail and/or customer service experience is a plus
• Must be able to perform basic functions on a handheld scanner, desktop computer and calculator

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company & OSHA guidelines.
• Follow basic product handling procedures in accordance with company & HACCP policy. Always working with our “Always Fresh” mentality.
• Assist with product presentation, rotation, labeling & replenishment.
• Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts.
• Maintain working knowledge of all warehouse equipment.
• Gain and demonstrate a high level of operational execution and product knowledge.
• Ensure consistent execution of all Department operating procedures in accordance with Corporate Audit.
• Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products.
• Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink.
• Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks. Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.
• Assist department manager with interviewing, hiring & scheduling needs.
• Adhere to all local, state & federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft, or fraud.
• Assist general team members as needed.
• Assist in other areas of the warehouse as needed and requested.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Job description

Jetro Restaurant Depot is seeking an Assistant Deli Manager to work alongside the Deli Manager to ensure product freshness, accurate presentation, and outstanding customer service in a fast-paced warehouse environment. You will help maintain HACCP standards, train staff, and drive sales while ensuring safe, clean, and efficient deli operations.

The role requires effective communication, hands-on leadership, and the ability to operate standard warehouse equipment.