Deli Lead & Guest Experience Supervisor

Global Montello Group Corp; North Oxford (MA); On-site; USD 24,000 - 29,000; Full time

Job summary

Global Partners LP in Massachusetts seeks a Food Service Supervisor/ Deli Lead to direct the deli and food service department, supervise staff, schedule shifts, and ensure guest satisfaction with accurate orders and compliant food safety practices.

The role emphasizes on-the-job training, rotation of items for quality and shrink control, and collaboration with store management to meet department goals.

Qualifications

• High School Diploma or Equivalent.
• 2 years prior experience in a fresh food's environment preferably in managerial role.
• Serv-Safe certification preferred.
• Must have the ability to lift up to 25 pounds occasionally.
• Work in walk-in coolers and freezers.

Responsibilities

• Direct department personnel, meeting department's goals and objectives, communicating with store management and department supervisors.
• Schedule all team members and on-board/coaching new hires.
• Take guest orders, ensure orders are completed on time and to the guest's satisfaction.
• Oversee the preparation and serving/merchandising of deli/food service items and maintain merchandising standards.
• Audit invoices, receive merchandise, and maintain inventory accuracy.

Job description

Global Partners LP in Massachusetts seeks a Food Service Supervisor/ Deli Lead to direct the deli and food service department, supervise staff, schedule shifts, and ensure guest satisfaction with accurate orders and compliant food safety practices.

The role emphasizes on-the-job training, rotation of items for quality and shrink control, and collaboration with store management to meet department goals.