Deli Lead: Guest Experience & Service Supervisor

careers-wleeflowers; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

careers-wleeflowers is seeking a friendly, energetic Front End Deli Guest Service Associate to greet guests and support deli department activities. You will perform duties in a fast-paced environment, explain products, offer samples, and help prepare items for sale with attention to quality and safety.

Responsibilities include maintaining cleanliness, assisting with product receiving and storage, and communicating guest requests to management.

Qualifications

• Minimum of 1 year prior food service preparation experience.
• Friendly, outgoing personality.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Perform assigned duties in a fast paced work environment while interacting with guests and team members.
• Explain product available in specific area (ingredients, flavors, menu items).
• Actively provide samples to guests and explain offering as needed.
• Efficiently prepare product for sale (frying, cutting, slicing, weighing, pricing and cooking).
• Maintain product level, quality and freshness according to station guidelines.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Communicate guest requests to management and/or satisfy request in a timely manner.
• Communicate temperature and/or product breakdowns to supervisor.
• Keep supply and work area neat, clean and tidy at all times.
• Maintain proper grooming and uniform standard.
• Ability to execute and train on duties of all hosts as outlined above
• Work with management to ensure proper standards are maintained
• Ability to work with management on orders
• Ability to assist in completing schedules
• Performs front end duties to insure "no noticeable wait" standard is maintained.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.
• Perform all other duties as assigned by management.

Skills

Customer service

Communication

Teamwork

Sales skills

Food handling

Job description

careers-wleeflowers is seeking a friendly, energetic Front End Deli Guest Service Associate to greet guests and support deli department activities. You will perform duties in a fast-paced environment, explain products, offer samples, and help prepare items for sale with attention to quality and safety.

Responsibilities include maintaining cleanliness, assisting with product receiving and storage, and communicating guest requests to management.