Deli Lead & Guest Experience Champion

Fresh Market Inc.; Southern Pines (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Team Member Discount 40%

Early Earn Wage Access

401K with company match

Financial Wellness Program

Personal time off

Medical/Dental/Vision/Life Insurance

Job summary

The Fresh Market in Southern Pines, NC is seeking a Deli Specialist who is passionate about great food and guest service. You will ensure product freshness, proper dating, and merchandising accuracy while upholding food safety standards.

You will manage deli inventory, support promotions and seasonal events, follow planograms, coordinate with department leadership on orders, verify deliveries, and engage guests with a friendly, helpful approach on the sales floor.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a Flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 18 years of age or older.

Responsibilities

• Ensure all deli products meet freshness and quality standards, including proper rotation and dating.
• Execute planograms and maintain accurate product placement and signage.
• Coordinate with department leadership on ordering and replenishment of deli items.
• Verify deliveries for accuracy and freshness, ensuring proper receiving and storage procedures.
• Play a key role in compliance during key item transitions and promotional events.
• Follow all policies, food safety requirements, and sanitation procedures.
• Engage guests with a friendly, helpful approach when on the sales floor.

Skills

Leadership

Guest experience

Communication

Problem-solving

Flexibility

POS systems

Scheduling tools

MS Office

Education

Associate or equivalent experience

Tools

POS systems

Scheduling tools

MS Office

Job description

The Fresh Market in Southern Pines, NC is seeking a Deli Specialist who is passionate about great food and guest service. You will ensure product freshness, proper dating, and merchandising accuracy while upholding food safety standards.

You will manage deli inventory, support promotions and seasonal events, follow planograms, coordinate with department leadership on orders, verify deliveries, and engage guests with a friendly, helpful approach on the sales floor.