Deli Lead

PCC Community Markets; Seattle (WA); On-site; USD 36,539 - 52,040; Full time

Benefits offered by this job

Night differential

Medical insurance

Vision insurance

Dental insurance

Life insurance

Short-term disability

Long-term disability

Parental leave

Pension through UFCW 3000

ORCA pass discount

Staff discount on in-store purchases

Free PCC Co-op membership

Bereavement leave

Employee Assistance Program

Job summary

PCC Community Markets in Seattle seeks a Deli Lead to oversee deli operations, mentor staff, and ensure top customer service while coordinating front-of-house, merchandising and production cooking.

You will participate in budgeting, scheduling and product mix, build effective teams, and model safety and cleanliness standards. The role requires leadership, food safety certifications, and flexibility to work evenings and weekends.

Qualifications

• Proven ability to provide excellent, professional customer service.
• Experience in retail operations including prepared specialty foods.
• At least 1 year of management experience.
• Awareness of health and safety codes and ability to implement compliance.
• Strong cooking, recipe development and kitchen management experience.
• Organizational and planning skills.
• Computer skills including Microsoft Office.
• Ability to multitask continuously.
• Excellent leadership, teambuilding, and communication skills.
• Creative thinking and problem solving.
• Flexible schedule with evenings/weekends.
• Must have Food Worker Card (WA).
• CFPM certification if hired (paid by PCC).
• CPR/First Aid certification if hired (paid by PCC).
• Must be at least 18 years old.

Responsibilities

• Providing and modeling excellent, professional customer service and mentoring staff.
• Overseeing deli operations including front of house, merchandising, and production cooking.
• Managing the department in the absence of the Deli Manager.
• Providing direction, supervision, hands-on coaching, and mentorship to staff.
• Participating in production cooking as needed.
• Participating in department planning with budgeting, product mix, and scheduling.
• Mentoring and training staff to ensure sanitation, cleanliness and safety standards.
• Gaining knowledge of all Deli products and services.
• Ensuring department sanitation, cleanliness and safety standards.

Skills

Customer service

Retail operations

Management experience

Health and safety

Cooking & kitchen management

Organizational skills

Computer skills

Multitasking

Leadership & teambuilding

Communication

Problem solving

Flexibility schedule

Food Worker Card

CFPM certification

CPR/First Aid

Legal age 18+

Tools

Microsoft Office

Job description

Overview

The Deli Lead assists in overseeing Deli operations including front of house service, retail merchandising and production cooking. They provide mentorship and coaching to deli staff, including setting the standard for excellent customer service. They participate in department planning including scheduling, budgeting and product mix.

Job Locations

Madison Valley - Seattle

Address

2925 E. Madison St. Suite B

Our Culture

Our Vision

To inspire and advance the health and well-being of people, their communities and our planet

Our Mission

We ensure that good food nourishes the communities we serve, while cultivating vibrant local, organic food systems

Our Values

• We foster high standards
• We act with integrity
• We embrace stewardship
• We take action because we care

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

PCC Is a Company Where Culture And Values Are At The Heart Of Who We Are And What We Do. Everyone At PCC Is Expected To

• Collaborate
• Demonstrate Kindness
• Focus on the customer
• Instill trust
• Value diversity

In Addition, Leaders Are Expected To

• Build Effective Teams
• Ensure Accountability
• Inspire Others

Main Job Responsibilities

• Providing and modeling excellent, professional customer service and mentoring staff in this area
• Assisting in overseeing deli operations which includes front of the house service, retail merchandising, and production cooking
• Managing the department in the absence of the Deli Manager
• Providing direction, supervision, hands-on coaching, and mentorship to deli staff
• Participating in production cooking, as needed
• Participating in department planning with the Deli management team. This includes budgeting, product mix, and scheduling
• Mentoring and training staff to ensure that department sanitation, cleanliness and safety standards are met
• Gaining thorough knowledge of all Deli products and Deli services
• Ensures department sanitation, cleanliness and safety standards are met

Qualifications And Skills

• Proven ability to provide excellent, professional customer service
• Experience in retail operations including a background in and knowledge of prepared specialty foods and products
• At least 1 year of management experience required
• A high level of awareness of health and safety codes and the ability to implement systems to maintain compliance
• Strong production cooking, recipe development, and kitchen management experience required
• The ability to demonstrate organizational and planning skills
• Computer knowledge and skills including Microsoft Office programs
• The ability to multitask on an ongoing basis
• Excellent leadership, teambuilding, and communication skills
• Demonstrated creative thinking and problem solving skills
• Flexible schedule with availability to work evenings and weekends
• Must be able to meet physical demands including standing, bending, twisting, repetitive motion, and lifting 10–40lbs regularly
• A current Food Worker Card from the Washington State Department of Health is required
• If hired into this role, a Certified Food Protection Manager certification (for example ServSafe) is required (paid for by PCC)
• If hired into this role, a CPR/First Aid Certification is required (paid for by PCC)
• Must be at least 18 years of age

Benefits And Perks

• Additional $1.50/hour Night Differential when applicable.
• Medical, V ision, D ental, L ife I nsurance, S hort T erm D isability, L ong T erm D isability, P arental L eave
• Vacation A ccrual – 0.06 hours per hour worked during the first 2080 hours of employment
• Sick A ccrual – 0.033 hours per hour worked ( I ncludes U nion, S tate, and C ity A ccrual R ates)
• Pension through UFCW 3000
• Discounted ORCA P ass
• Staff D iscount on I n -S tore P urchases
• Free PCC C o-op M embership
• Bereavement L eave
• Employee Assistance Program

PCC Benefits Page

• https://www.pccmarkets.com/about/jobs/benefits/

Comp Details

Starting Wage: $32.15/hour