Deli Department Leader in Training

Hannaford; Blue Hill (ME); In loco; USD 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

Hannaford Supermarkets in Blue Hill, ME is seeking a Department Manager to lead the assigned department, drive merchandising standards, and ensure safety and food safety compliance.

You will hire and develop associates, manage schedules, analyze financials, and maintain inventory accuracy while delivering exceptional customer service. This role requires strong leadership and excellent communication skills in store operations.

Competenze

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.

Mansioni

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
• Ensure the maintenance of accurate records of production, shrink, sales and inventory.
• Must be able to meet physical requirements of the position, with or without reasonable accommodations.
• Provide recognition of accomplishments and offer constructive counseling when necessary.
• Treat all co-workers with fairness, dignity, and respect.
• Ensure department associates are properly trained by certified trainers.
• Ensure all company policies and procedures are followed as outlined.
• Develop product knowledge in all areas of the assigned department.
• Use RF (Radio Frequency) unit as needed.
• Retrieve and organize assigned departments product loads.
• Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
• Conduct performance appraisals on all department associates according to company standards.
• Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs.
• Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
• Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
• Maintain solid communication in the department and throughout the organization.
• Observe and ensure compliance with company sanitation, safety and food safety standards.
• Understand the causes and means for resolving and limiting shrink.
• Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program.
• Perform all other duties as assigned.

Conoscenze

Store operations

Customer service

Leadership

Inventory control

Team development

Formazione

College degree or equivalent preferred

Descrizione del lavoro

Hannaford Supermarkets in Blue Hill, ME is seeking a Department Manager to lead the assigned department, drive merchandising standards, and ensure safety and food safety compliance.

You will hire and develop associates, manage schedules, analyze financials, and maintain inventory accuracy while delivering exceptional customer service. This role requires strong leadership and excellent communication skills in store operations.