Deli Department Lead Trainee

Hannaford; Franklin (NH); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in Franklin, NH seeks a Department Manager to oversee store operations for the assigned department, drive performance, and ensure quality, safety, and appearance. You will lead associates, train staff, and support Hannaford strategy through effective store huddles and utilization of tools to manage for performance.

This role emphasizes accountability for assets, strong customer service, and safe, sanitary, and compliant practices, with a focus on building relations with

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and willingness to learn multiple tasks and technical requirements.
• Demonstrated good judgement in solving problems, making decisions, handling complaints and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in delegation, assignment, and follow-up for efficient performance.
• Maintain accurate records of production, shrink, sales and inventory.

Skills

Store operations

Interpersonal skills

Leadership of associates

Problem solving

Customer service

Organizational skills

Education

College degree or equivalent

Department Manager or equivalent experience

Job description

Hannaford Supermarkets in Franklin, NH seeks a Department Manager to oversee store operations for the assigned department, drive performance, and ensure quality, safety, and appearance. You will lead associates, train staff, and support Hannaford strategy through effective store huddles and utilization of tools to manage for performance.

This role emphasizes accountability for assets, strong customer service, and safe, sanitary, and compliant practices, with a focus on building relations with