Deli Department Leader: Elevate Service & Team Growth

Kroger Family of Companies; Ann Arbor (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Kroger Family of Companies in Ann Arbor is seeking a Deli Supervisor to lead a friendly, service‑driven team, train and evaluate associates, and align daily work with store goals. You will coach performance, enforce safety and quality standards, and communicate store priorities clearly.

This role emphasizes respect, integrity, and teamwork, with responsibilities spanning scheduling, incident resolution, and promoting fresh, high‑quality products to customers.

Qualifications

• Effective communication and customer service skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Ability to lead other associates.
• Flexibility in work schedule.
• Successful completion of basic and supervisory skills.

Responsibilities

• Establish uplifting work environment where associates feel valued.
• Empower associates to create a simple, fresh shopping experience.
• Plan work activities efficiently and manage priorities.
• Identify and resolve problems with information and alternatives.
• Communicate department and job info to associates.
• Orient new associates to the department and benefits.
• Support Customer 1st team and supervise deli associates.
• Delegate tasks with clear directions and monitor progress.
• Ensure punctuality and coverage for shifts.
• Execute action plans and daily priorities including goals.
• Adhere to food safety regulations and guidelines.
• Promote corporate brands and educate associates.
• Schedule deli coverage to meet customer demand.
• Provide actionable feedback for growth.
• Align work with store initiatives and goals.

Skills

Communication

Customer service

Mathematics

Stress management

Leadership

Scheduling flexibility

Job description

Kroger Family of Companies in Ann Arbor is seeking a Deli Supervisor to lead a friendly, service‑driven team, train and evaluate associates, and align daily work with store goals. You will coach performance, enforce safety and quality standards, and communicate store priorities clearly.

This role emphasizes respect, integrity, and teamwork, with responsibilities spanning scheduling, incident resolution, and promoting fresh, high‑quality products to customers.