Deli Department Leader: Elevate Service & Team Performance

Kroger Family of Companies; Beaverton (OR); On-site; USD 42,000 - 56,000; Full time

Job summary

Kroger Family of Companies in Beaverton, OR is seeking a Deli Supervisor to lead, train and coach associates while delivering exceptional customer service and upholding the company values of respect, honesty, integrity, diversity and safety. You will interview and evaluate performance, schedule staff, resolve issues, and ensure food safety compliance.

The role emphasizes clear communication, teamwork and a positive work environment to meet customer demand and store goals.

Qualifications

• Effective communication/customer service skills
• Knowledge of basic math
• Ability to handle stressful situations
• Ability to lead other associates
• Flexibility in work schedule
• Successful completion of basic and supervisory skills

Responsibilities

• Establish an uplifting work environment where associates feel valued and engaged
• Empower associates to create a simple, fresh and inspired shopping experience for customers
• Plan and prioritize work activities efficiently
• Identify and resolve problems by gathering information and developing solutions
• Communicate department and job-specific information to associates
• Orient new associates to the department and benefits of working
• Support the Customer 1st team and uphold company promises
• Delegate tasks with clear direction and monitor progress
• Be punctual and ensure coverage when absent
• Execute action plans and daily priorities toward goals
• Adhere to food safety regulations and guidelines
• Promote safety programs and report unsafe conditions
• Stay informed about ads and promotions
• Promote corporate brands and educate about products
• Schedule Deli associates to meet customer demand
• Provide actionable feedback for growth
• Align work with store initiatives and goals
• Communicate store/department priorities and track progress
• Maintain knowledge of products for customers and associates
• Create/executing promotions in partnership with store management
• Monitor supply expenses to ensure resources for customers

Skills

Customer service

Communication

Leadership

Flexibility

Stress management

Team leadership

Time management

Job description

Kroger Family of Companies in Beaverton, OR is seeking a Deli Supervisor to lead, train and coach associates while delivering exceptional customer service and upholding the company values of respect, honesty, integrity, diversity and safety. You will interview and evaluate performance, schedule staff, resolve issues, and ensure food safety compliance.

The role emphasizes clear communication, teamwork and a positive work environment to meet customer demand and store goals.