Deli Department Lead: Customer-First Team Leader

Kroger; Sterling Heights (MI); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Kroger in Sterling Heights, MI seeks a Deli Department Supervisor to lead daily deli operations and deliver outstanding customer service. You will manage staff, ensure safe, clean conditions, and drive sales while upholding Kroger's standards.

The role requires strong communication, basic math, and frontline leadership experience in retail or deli settings. Prior deli exposure is preferred. Join a team focused on quality and safety.

Qualifications

• Clear communication abilities for team and customers
• Basic math skills for cash handling and reporting
• Ability to perform under pressure in a busy retail deli

Responsabilités

• Promote trust and respect among associates.
• Communicate department information to associates.
• Collaborate with team to meet store goals.
• Set and monitor department performance targets.
• Train and develop staff and participate in evaluations.
• Adhere to laws and company guidelines.
• Know deli products and advise customers.
• Slice meats and cheeses per requests.
• Offer samples and inform customers of specials.
• Provide fresh, correctly portioned products to customers.
• Recommend deli items to meet customer needs.
• Operate deli equipment according to guidelines.
• Prepare foods following temperature logs.

Connaissances

Effective communication

Basic math

Stress management

Formation

High school education or equivalent

Description du poste

Kroger in Sterling Heights, MI seeks a Deli Department Supervisor to lead daily deli operations and deliver outstanding customer service. You will manage staff, ensure safe, clean conditions, and drive sales while upholding Kroger's standards.

The role requires strong communication, basic math, and frontline leadership experience in retail or deli settings. Prior deli exposure is preferred. Join a team focused on quality and safety.