Deli Department Lead & Guest Experience Champion

Kroger Co.; Portland (OR); Sur place; USD 22 000 - 33 000; Plein temps

Résumé du poste

Kroger Co. in Portland, OR seeks a Deli Department leader to deliver outstanding customer experience and ensure safe, clean conditions. You will oversee scheduling, inventory, promotions, and staff development to meet sales goals while maintaining Kroger’s standards.

The role emphasizes collaboration with store management, quality control, and training associates to create a welcoming environment where customers feel valued and well served.

Qualifications

• Excellent oral/written communication skills
• Knowledge of basic math
• Ability to handle stressful situations
• Current food handlers permit once employed

Responsabilités

• Promote trust and respect among associates with a positive attitude
• Communicate department information to associates
• Set department performance goals and empower staff to meet targets
• Create scheduling to manage customer volume
• Train staff and participate in performance appraisals
• Create welcoming environment and answer questions about products
• Inform customers of produce specials and offer samples
• Inspect product quality and freshness and take action
• Develop and implement a department business plan
• Create and execute promotions with store management
• Educate staff about promotions affecting the department
• Submit seasonal critiques for the supervisor
• Implement period promotions for the department
• Assist with budget, expenses, and financial reporting
• Schedule price changes and update shelf tags
• Oversee inventory and CAO training
• Maintain temperatures and logs
• Enforce safety procedures and report hazards
• Report safety risks and incidents
• Comply with laws and guidelines
• Work well under pressure
• Manage conflicts constructively
• Act with integrity in handling information
• Follow directions and escalate issues
• Assist customers including minors and seniors
• Perform essential functions with or without accommodations

Connaissances

Excellent oral/written communication

Knowledge of basic math

Ability to handle stressful situations

Second language (speaking, reading and

Formation

High School Diploma or GED

Food handlers permit

Description du poste

Kroger Co. in Portland, OR seeks a Deli Department leader to deliver outstanding customer experience and ensure safe, clean conditions. You will oversee scheduling, inventory, promotions, and staff development to meet sales goals while maintaining Kroger’s standards.

The role emphasizes collaboration with store management, quality control, and training associates to create a welcoming environment where customers feel valued and well served.