Deli Department Lead — Customer Experience & Ops

The Kroger Co.; Aspen (CO); On-site; USD 52,000 - 78,000; Full time

Job summary

The Kroger Co. in Aspen is seeking a proactive Deli Department lead to deliver exceptional customer service and maintain a safe, clean environment. You will help achieve department goals, supervise staff, and manage scheduling, inventory, and promotions to drive sales.

Ideal candidates bring strong communication, basic math skills, and prior deli/retail experience. A current food handlers permit is required upon employment.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.

Skills

Communication skills

Math skills

Stress management

Food handlers permit

Education

High School Diploma or GED

Job description

The Kroger Co. in Aspen is seeking a proactive Deli Department lead to deliver exceptional customer service and maintain a safe, clean environment. You will help achieve department goals, supervise staff, and manage scheduling, inventory, and promotions to drive sales.

Ideal candidates bring strong communication, basic math skills, and prior deli/retail experience. A current food handlers permit is required upon employment.