Deli Department Lead — Customer Experience & Growth

Kroger; Golden (CO); On-site; USD 36,000 - 52,000; Full time

Job summary

Kroger in Golden, CO is seeking a Deli department associate/lead to create outstanding customer experiences, maintain a safe environment, and help achieve department goals. This role emphasizes teamwork, scheduling, training, and adherence to safety, quality standards.

A high school diploma is required, and deli/retail experience is preferred. Join a team-focused supermarket that values service and integrity.

Qualifications

• Excellent oral and written communication skills.
• Ability to work under pressure in a fast-paced environment.
• Basic mathematical calculation abilities for tills and pricing.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate company, department, and job-specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that makes customers feel welcome and appreciated by answering questions and locating products.
• Inform customers of produce specials and offer samples to help discovery.
• Review products for quality and freshness and take action when needed.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate associates about current and upcoming promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Assist management in preparing the department budget and control expenses.

Skills

Communication skills

Stress management

Math basics

Education

High School Diploma or GED

Job description

Kroger in Golden, CO is seeking a Deli department associate/lead to create outstanding customer experiences, maintain a safe environment, and help achieve department goals. This role emphasizes teamwork, scheduling, training, and adherence to safety, quality standards.

A high school diploma is required, and deli/retail experience is preferred. Join a team-focused supermarket that values service and integrity.