Deli Clerk

Associated Grocers of New England, Inc.; Richmond (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading grocery distributor seeks a deli associate to provide excellent customer service and maintain high quality standards in deli operations. Responsibilities include preparing, cutting, and packaging deli products, while adhering to food safety regulations. Candidates must be 18 or older, and possess strong communication skills to engage effectively with customers.

Qualifications

• Must be 18 years of age or older.
• Dedicated to customer service with effective issue resolution.
• Knowledge of food safety and sanitation regulations.

Responsibilities

• Assist customers and support operational excellence in the deli.
• Cut, slice, weigh, and package deli products.
• Prepare hot food items and maintain cleanliness.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Tools

Slicers

Knives

Fryers

Ovens

Steamers

Scales

Job description

POSITION RESPONSIBILITIES/ACCOUNTABILITIES:

Develop and maintain in-depth knowledge of all deli products to effectively assist customers and support operational excellence.

Accurately cut, slice, weigh, and package deli products in alignment with company standards, quality expectations, and customer needs.

Utilize fryers, ovens, and stoves to prepare carious hot foods items with quality standards.

Package hot food items based on customer requests, ensuring proper portioning and presentation.

Maintain a clean and sanitized workspace in adherence to food safety and hygiene regulations.

Support and comply with all company safety, security, and operational procedures policies.

Perform other duties assigned or required.

ESSENTIAL SKILLS & EXPERIENCE:

Must be 18 years of age or older.

Excellent interpersonal and communication skills with the ability to engage effectively with customers, employees, and management.

Dedicated to providing exceptional customer service through prompt issue resolution and a customer-focused approach.

NON-ESSENTIAL SKILLS & EXPERIENCE:

• Knowledge of computer systems and related technology.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

Work is performed in a typical retail work environment, requiring:

• Frequent lifting, pushing, carrying, ad pulling of weights between 20-40 lbs., with occasional lifting over 40 lbs.
• Standing for extended periods (90% of the time) and walking (10%).
• Frequent kneeling, bending, and reaching above and below waist level.
• Working in various temperature-controlled environments, including:
  • Freezers (extreme cold)
  • Areas near ovens (extreme heat)
  • Receiving areas with occasional humidity or wet flooring
• Hard tile/cement flooring and anti-fatigue mats.
• Required: Slip-resistant footwear, hair nets or hats, various cleaning supplies, and cutting gloves.
• Machines, Tools, and Equipment used: slicers, knives, wrappers, fryers, ovens, steamers, and scales.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.