Grocery Deli Clerk

Balls Food Stores; Lenexa (KS); On-site; USD 28,000 - 35,000; Full time

Job summary

Balls Foods is seeking a Deli Clerk to join the Hen House team in Lenexa, Kansas. In this role, you will prepare and serve deli products while providing exceptional customer service and maintaining food safety standards.

The ideal candidate enjoys working with food, has a flexible schedule, and can work evenings and weekends. Join us to create a welcoming environment and enhance guest experiences.

Qualifications

• Strong customer service skills and a friendly demeanor.
• Understanding of food safety and handling procedures.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent guest service to enhance shopping experiences.
• Prepare and package deli products according to standards.
• Engage with customers to provide recommendations.

Skills

Customer service

Food safety knowledge

Ability to multitask

Team collaboration

Education

High school diploma or GED

Job description

We are looking for a reliable, friendly Deli Clerk to join our team at Hen House. In this role, you’ll prepare and serve fresh deli products while creating a welcoming, efficient, and engaging service experience—helping guests find exactly what they need while supporting department sales and building loyalty.

At Hen House, we’re more than a grocery store—we’re a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

This is a great fit for someone who enjoys working with food, connecting with people, and recognizing opportunities to enhance the guest experience through product knowledge and service.

Key Responsibilities & Job Duties

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits
• Prepare, slice, and package deli meats and cheeses to order while following proper food safety and equipment handling procedures
• Prepare, cook, and stock deli items such as rotisserie chicken, salads, hot bar items, and grab‑and‑go meals according to quality and production standards
• Maintain product freshness, labeling, and visual merchandising standards in deli cases and displays
• Engage with guests to answer questions, provide recommendations, and offer meal solutions
• Develop and maintain knowledge of deli and store products, including features, pricing, and location
• Maintain a clean, organized, and safe work environment to promote health, safety, and a professional appearance
• Follow all food safety, sanitation, and personal hygiene guidelines to ensure compliance and guest safety
• Operate deli equipment (slicers, scales, packaging tools) and POS systems accurately
• Stock, rotate, and face products using FIFO methods to ensure freshness and minimize waste
• Monitor inventory levels and report low, excess, or damaged items to leadership
• Communicate clearly with teammates and collaborate across departments to support storewide efficiency and guest satisfaction
• Adhere to company policies and procedures, including attendance, conduct, and dress code standards
• Support loss prevention efforts by staying alert and following proper procedures
• Assist with cleaning, restocking, and supporting other departments as needed
• Remain productive during slower periods by maintaining department readiness and preparing products
• Other job duties as assigned

Minimum Qualifications

• Required: High school diploma, GED, or equivalent work experience
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
• Preferred: Experience in grocery, retail, or food service environments