Deli Clerk

Balls Food Stores; Kansas City (KS); On-site; USD 30,000 - 45,000; Full time

Job summary

A local grocery store in Kansas City is seeking a reliable Deli Clerk to join their team. In this role, you will prepare and serve fresh deli products while delivering a welcoming service experience. Key responsibilities include preparing deli items, maintaining freshness, and providing excellent customer service. The ideal candidate should have a high school diploma or GED and be able to work a flexible schedule including evenings and weekends. Experience in food service is preferred.

Qualifications

• High school diploma, GED, or equivalent work experience.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Experience in grocery, retail, or food service environments preferred.

Responsibilities

• Provide friendly guest service to ensure a positive shopping experience.
• Prepare and package deli meats and cheeses to order.
• Maintain product freshness and visual merchandising standards.

Skills

Customer service

Food safety knowledge

Product knowledge

Education

High school diploma or GED

Job description

We are looking for a reliable, friendly Deli Clerk to join our team at Hen House. In this role, you'll prepare and serve fresh deli products while creating a welcoming, efficient, and engaging service experience—helping guests find exactly what they need while supporting department sales and building loyalty.

At Hen House, we're more than a grocery store—we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

This is a great fit for someone who enjoys working with food, connecting with people, and recognizing opportunities to enhance the guest experience through product knowledge and service.

Key Responsibilities & Job Duties

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits.
• Prepare, slice, and package deli meats and cheeses to order while following proper food safety and equipment handling procedures.
• Prepare, cook, and stock deli items such as rotisserie chicken, salads, hot bar items, and grab-and-go meals according to quality and production standards.
• Maintain product freshness, labeling, and visual merchandising standards in deli cases and displays.
• Engage with guests to answer questions, provide recommendations, and offer meal solutions.
• Develop and maintain knowledge of deli and store products, including features, pricing, and location.
• Maintain a clean, organized, and safe work environment to promote health, safety, and a professional appearance.
• Follow all food safety, sanitation, and personal hygiene guidelines to ensure compliance and guest safety.
• Operate deli equipment (slicers, scales, packaging tools) and POS systems accurately.
• Stock, rotate, and face products using FIFO methods to ensure freshness and minimize waste.
• Monitor inventory levels and report low, excess, or damaged items to leadership.
• Communicate clearly with teammates and collaborate across departments to support storewide efficiency and guest satisfaction.
• Adhere to company policies and procedures, including attendance, conduct, and dress code standards.
• Support loss prevention efforts by staying alert and following proper procedures.
• Assist with cleaning, restocking, and supporting other departments as needed.
• Remain productive during slower periods by maintaining department readiness and preparing products.
• Other job duties as assigned.

Minimum Qualifications

• Required: High school diploma, GED, or equivalent work experience.
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Preferred: Experience in grocery, retail, or food service environments.