Grocery Deli Clerk

Balls Foods; Prairie Village (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

Balls Foods is looking for a reliable and friendly Deli Clerk to join our team at Hen House in Prairie Village, Kansas. In this role, you will prepare and serve fresh deli products, ensuring a welcoming and engaging service experience for guests.

This position requires a high school diploma or GED and the ability to work a flexible schedule. Candidates should enjoy working with food, connecting with people, and enhancing the guest experience through product knowledge and service.

Qualifications

• High school diploma, GED, or equivalent work experience.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Experience in grocery, retail, or food service environments preferred.

Responsibilities

• Provide friendly, helpful, and respectful guest service at all times.
• Prepare, slice, and package deli meats and cheeses to order.
• Maintain product freshness and visual merchandising standards.
• Engage with guests to answer questions and provide recommendations.

Skills

Customer service

Food handling

Communication

Teamwork

Education

High school diploma or GED

Tools

Deli slicers

POS systems

Job description

We are looking for a reliable, friendly Deli Clerk to join our team at Hen House. In this role, you’ll prepare and serve fresh deli products while creating a welcoming, efficient, and engaging service experience—helping guests find exactly what they need while supporting department sales and building loyalty.

At Hen House, we’re more than a grocery store—we’re a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

This is a great fit for someone who enjoys working with food, connecting with people, and recognizing opportunities to enhance the guest experience through product knowledge and service.

Key Responsibilities & Job Duties

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits.
• Prepare, slice, and package deli meats and cheeses to order while following proper food safety and equipment handling procedures.
• Prepare, cook, and stock deli items such as rotisserie chicken, salads, hot bar items, and grab-and-go meals according to quality and production standards.
• Maintain product freshness, labeling, and visual merchandising standards in deli cases and displays.
• Engage with guests to answer questions, provide recommendations, and offer meal solutions.
• Develop and maintain knowledge of deli and store products, including features, pricing, and location.
• Maintain a clean, organized, and safe work environment to promote health, safety, and a professional appearance.
• Follow all food safety, sanitation, and personal hygiene guidelines to ensure compliance and guest safety.
• Operate deli equipment (slicers, scales, packaging tools) and POS systems accurately.
• Stock, rotate, and face products using FIFO methods to ensure freshness and minimize waste.
• Monitor inventory levels and report low, excess, or damaged items to leadership.
• Communicate clearly with teammates and collaborate across departments to support storewide efficiency and guest satisfaction.
• Adhere to company policies and procedures, including attendance, conduct, and dress code standards.
• Support loss prevention efforts by staying alert and following proper procedures.
• Assist with cleaning, restocking, and supporting other departments as needed.
• Remain productive during slower periods by maintaining department readiness and preparing products.
• Other job duties as assigned.

Minimum Qualifications

• Required: High school diploma, GED, or equivalent work experience.
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Preferred: Experience in grocery, retail, or food service environments.