Deli & Bakery Sales Pro — Fast, Friendly Service

Food Lion; Middle River (MD); On-site; USD 22,000 - 33,000; Full time

Job summary

Food Lion in Middle River, MD is hiring a Deli/Bakery associate to provide quality customer service, maintain standards, and maximize sales through friendly, accurate service. You will follow safety guidelines and support a clean, well-organized department, with emphasis on enthusiasm and teamwork.

The role requires a high school diploma or equivalent and a willingness to learn multiple tasks, including inventory and standard operating procedures. Uniform and CBT training are part of the program.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause accidents.
• Report all associate and customer accidents in accordance with established procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with name badge, neat appearance, and dress code adherence.
• Complete CBT, Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Middle River, MD is hiring a Deli/Bakery associate to provide quality customer service, maintain standards, and maximize sales through friendly, accurate service. You will follow safety guidelines and support a clean, well-organized department, with emphasis on enthusiasm and teamwork.

The role requires a high school diploma or equivalent and a willingness to learn multiple tasks, including inventory and standard operating procedures. Uniform and CBT training are part of the program.