Deli & Bakery Customer Experience Associate

Food Lion; Fruitland (MD); On-site; USD 21,766 - 32,649; Full time

Job summary

Food Lion in Fruitland, MD is hiring for a Deli/Bakery Associate to provide quality customer service and maintain department standards. You will help with ordering, receiving, preparation, and display of merchandise while upholding food safety and workplace guidelines.

The role requires attention to sanitation, accurate service, and teamwork with other associates. Training will cover CBT, safety procedures, and company policies.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication, and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensure proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Problem-solving

Willingness to learn

Age requirements

Education

High School Diploma or Equivalent

Job description

Food Lion in Fruitland, MD is hiring for a Deli/Bakery Associate to provide quality customer service and maintain department standards. You will help with ordering, receiving, preparation, and display of merchandise while upholding food safety and workplace guidelines.

The role requires attention to sanitation, accurate service, and teamwork with other associates. Training will cover CBT, safety procedures, and company policies.