Deli & Bakery Lead: Mentoring Teams & Customer Experience

Meijer; Marquette (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement &

Job summary

Meijer in Marquette, MI is seeking a store leadership professional to direct daily operations and coach team members toward exceptional customer service.

You will staff, hire, mentor, and develop talent, manage P&L and sales, and uphold Meijer standards and safety. The role emphasizes building strong teams, ensuring product displays, and delivering fast, friendly service across all departments.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Demonstrated ability to communicate to team members in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.

Skills

Leadership

Communication

Customer service

Conflict resolution

Staff management

Training

Education

High school diploma

Job description

Meijer in Marquette, MI is seeking a store leadership professional to direct daily operations and coach team members toward exceptional customer service.

You will staff, hire, mentor, and develop talent, manage P&L and sales, and uphold Meijer standards and safety. The role emphasizes building strong teams, ensuring product displays, and delivering fast, friendly service across all departments.