Deli & Bakery Guest Experience Pro

The Kroger Co.; Houston (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Tuition reimbursement

Associate discounts

Career growth opportunities

Job summary

The Kroger Co. in Houston is seeking a deli associate to deliver exceptional customer service and maintain a safe, clean environment. You will assist the department manager to reach sales and ensure quality standards across deli, bakery, and bistro offerings.

You will slice meats and cheeses, prepare items per guest requests, and promote products with accuracy and care. Strong communication and teamwork are essential to thriving in a fast-paced retail setting.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Must be at least 18 years of age.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that welcomes and helps customers with product questions.
• Gain knowledge of deli, bakery, and bakery items to answer questions and suggest products.
• Slice deli meats and cheeses to customers' requests using deli equipment.
• Prepare deli/bakery/bistro items per customer requests using proper equipment.
• Offer product samples and inform customers of specials.
• Ensure correct portion sizes and freshness of products.
• Recommend deli/bakery/bistro items to meet customer needs.
• Use all deli/bakery equipment according to guidelines.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads.
• Adhere to food safety regulations and proper temperature logs.
• Identify unsafe conditions and notify management.
• Inspect equipment and report needed repairs.
• Notify management of accidents or safety risks.

Skills

Ability to handle stressful situations

Effective communication

Basic math skills

18+ years of age

Job description

The Kroger Co. in Houston is seeking a deli associate to deliver exceptional customer service and maintain a safe, clean environment. You will assist the department manager to reach sales and ensure quality standards across deli, bakery, and bistro offerings.

You will slice meats and cheeses, prepare items per guest requests, and promote products with accuracy and care. Strong communication and teamwork are essential to thriving in a fast-paced retail setting.