Deli/Bakery Department Lead - Customer-First Experience

Kroger - Virginia; Salem (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger in Virginia is seeking a dedicated Deli Associate to deliver outstanding customer service and maintain a clean, safe environment. You will help customers, prepare deli items, and ensure accuracy of orders while upholding quality standards.

You will train teammates, assist with scheduling and inventory, follow safety procedures, and participate in promotions and pricing changes to support store goals.

Qualifications

• Experience delivering friendly, helpful customer service.
• Able to communicate clearly with customers and teammates.
• Works well in a team to achieve store goals.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate information to associates about company, department and jobs.
• Establish department performance goals and empower associates to meet targets.
• Schedule to manage customer volume and assist with inventory.
• Train associates on performance and participate in appraisals.
• Adhere to laws, guidelines and food safety standards.
• Prepare deli/bakery items and slice meats/cheeses per requests.
• Provide samples and answer customer questions about specials and products.

Skills

Customer service

Communication

Teamwork

Job description

Kroger in Virginia is seeking a dedicated Deli Associate to deliver outstanding customer service and maintain a clean, safe environment. You will help customers, prepare deli items, and ensure accuracy of orders while upholding quality standards.

You will train teammates, assist with scheduling and inventory, follow safety procedures, and participate in promotions and pricing changes to support store goals.