Deli Department Lead: Elevate Customer Experience

Kroger - Virginia; Daleville (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Kroger - Virginia is seeking a deli supervisor to drive a friendly, high-service customer experience in Daleville, VA. You will lead deli associates, plan daily priorities, and ensure proper training and onboarding while upholding food safety and brand standards.

The role emphasizes coaching, performance feedback, teamwork, and efficient scheduling to meet customer demand and store goals. Experience in retail leadership and a commitment to company values is essential.

Responsibilities

• Establishing an uplifting work environment that allows associates to feel valued, appreciated, and engaged.
• Empowering associates to create a simple, fresh and inspired shopping experience for every customer.
• Prioritizing and planning work activities by using time efficiently.
• Identify and resolve problems in a timely manner by gathering and analyzing information and developing alternate solutions.
• Communicate information to associates including from board meetings and huddles.
• Ensure new associates are properly oriented to the department and understand the benefits of working.
• Delegating work assignments with clear direction and monitoring progress.
• Executing on action plans and daily priorities including performance goals and best practices.
• Adhering to all food safety regulations and guidelines.
• Reinforcing safety programs by complying with safety procedures and reporting unsafe conditions.
• Promoting corporate brands to customers and ensuring associates are educated.
• Managing the scheduling of Deli associates to meet customer demand.
• Providing actionable feedback to help teams and individuals grow.
• Communicating store and department priorities and recognizing progress toward goals.
• Maintaining knowledge of products to assist both associates and customers.

Job description

Kroger - Virginia is seeking a deli supervisor to drive a friendly, high-service customer experience in Daleville, VA. You will lead deli associates, plan daily priorities, and ensure proper training and onboarding while upholding food safety and brand standards.

The role emphasizes coaching, performance feedback, teamwork, and efficient scheduling to meet customer demand and store goals. Experience in retail leadership and a commitment to company values is essential.