Deli & Bakery Customer Service Specialist

Food Lion; Hancock (MD); On-site; USD 22,000 - 33,000; Full time

Job summary

Food Lion in Hancock, MD, is seeking a Deli Bakery Associate to provide quality customer service and maintain department standards. You will handle product processing, labeling, stocking, and display while following safety and sanitation guidelines.

The role emphasizes fast, friendly service, adherence to policies, and teamwork with other associates. Candidates should be prepared for physical tasks and complete required CBT and training.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Observe and follow Food Safety and Workplace Safety guidelines and procedures.
• Report all accidents according to Procedures.
• Ensure compliance with local, state and federal regulations.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Food Lion in Hancock, MD, is seeking a Deli Bakery Associate to provide quality customer service and maintain department standards. You will handle product processing, labeling, stocking, and display while following safety and sanitation guidelines.

The role emphasizes fast, friendly service, adherence to policies, and teamwork with other associates. Candidates should be prepared for physical tasks and complete required CBT and training.