Deli & Bakery Customer Service Specialist

Food Lion; Thurmont (MD); On-site; USD 22,000 - 33,000; Full time

Job summary

Food Lion in Thurmont, MD is seeking a Deli/Bakery Associate to provide fast, friendly, and accurate customer service while maintaining the department to Food Lion's standard practice guidelines.

Responsibilities include stocking, processing products, ensuring sanitation and safe food handling, following CAO/ACIS procedures, and supporting a positive shopping experience. Training through CBT and manuals is part of onboarding, with opportunities to learn multiple tasks.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise per policies.
• Maintain sanitation of department, equipment and proper food handling procedures.
• Complete CBT, Training Packet and Training Aid courses and perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Problem solving

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Thurmont, MD is seeking a Deli/Bakery Associate to provide fast, friendly, and accurate customer service while maintaining the department to Food Lion's standard practice guidelines.

Responsibilities include stocking, processing products, ensuring sanitation and safe food handling, following CAO/ACIS procedures, and supporting a positive shopping experience. Training through CBT and manuals is part of onboarding, with opportunities to learn multiple tasks.