Deli & Bakery Customer Service Specialist

Food Lion; Elkton (MD); On-site; USD 22,000 - 33,000; Full time

Job summary

Food Lion is seeking a Deli Bakery Associate to deliver quality customer service in a fast-paced store environment. You will follow standard procedures, assist customers, and help with product preparation and display while maintaining sanitation and safety guidelines.

You will learn store systems, follow training, and cooperate with team members to meet department goals and ensure a positive shopping experience for every customer.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Able to learn multiple tasks and handle required physical aspects.

Responsibilities

• Provide quality customer service within the Deli Bakery Department.
• Maintain standards per manual; maximize sales and reduce shrink.
• Assist with ordering, receiving, preparation, and display of merchandise.
• Ensure proper sanitation, food handling, and safety guidelines.
• Use company tools like ACIS and CAO for inventory and ordering.
• Adhere to policies, dress code, and training requirements.

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is seeking a Deli Bakery Associate to deliver quality customer service in a fast-paced store environment. You will follow standard procedures, assist customers, and help with product preparation and display while maintaining sanitation and safety guidelines.

You will learn store systems, follow training, and cooperate with team members to meet department goals and ensure a positive shopping experience for every customer.