Deli Bakery Customer Experience Specialist

Food Lion; Tabor City (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Food Lion in USA-NC-Tabor City is hiring for a Deli Bakery Associate to provide quality customer service while maintaining department standards.

You will work with policies for ordering, receiving, preparation, display and food safety, ensuring a clean, organized, and compliant department.

This role requires a team player with strong communication skills and the ability to learn store systems like ACIS and CAO.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product and label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause accidents.
• Report all associate and customer accidents in accordance with established procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.

Skills

Interpersonal skills

Organizational skills

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in USA-NC-Tabor City is hiring for a Deli Bakery Associate to provide quality customer service while maintaining department standards.

You will work with policies for ordering, receiving, preparation, display and food safety, ensuring a clean, organized, and compliant department.

This role requires a team player with strong communication skills and the ability to learn store systems like ACIS and CAO.