Deli & Bakery Customer Experience Specialist

Kroger; Bartonville (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Bartonville, IL seeks a friendly Bakery/Deli Clerk to create an outstanding customer experience and maintain a safe, clean environment. You will assist the department manager in reaching sales and profit goals while upholding quality standards and the company's Customer 1st strategy.

Responsibilities include food preparation per customer requests, offering samples, promoting specials, and ensuring freshness and proper portioning.

Qualifications

• Customer service and interpersonal skills are essential.
• Clear and effective communication with customers and team members.
• Ability to perform basic math for checkout and inventory tasks.
• Willingness to obtain a current food handlers permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) prepares items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials and promotions.
• Ensure products are fresh and portioned correctly to minimize shrink.
• Maintain inventory, labels, and proper storage of ingredients and finished goods.
• Follow safety, temperature, and sanitation guidelines for all bakery and deli items.

Skills

Customer service

Effective communication

Basic math

Food handlers permit

Job description

Kroger in Bartonville, IL seeks a friendly Bakery/Deli Clerk to create an outstanding customer experience and maintain a safe, clean environment. You will assist the department manager in reaching sales and profit goals while upholding quality standards and the company's Customer 1st strategy.

Responsibilities include food preparation per customer requests, offering samples, promoting specials, and ensuring freshness and proper portioning.