Bakery & Deli Customer Experience Pro

Kroger; Mount Vernon (IL); On-site; USD 26,000 - 32,000; Full time

Job summary

Kroger in Mount Vernon, IL is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience through service excellence. The role supports the department manager in achieving sales goals while maintaining a safe, clean environment and adherence to food safety standards.

Responsibilities include preparing items, offering samples, promoting bakery/deli specials, and ensuring product freshness.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.

Skills

Customer Service skills

Effective communication

Knowledge of basic math

Food handlers permit

Job description

Kroger in Mount Vernon, IL is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience through service excellence. The role supports the department manager in achieving sales goals while maintaining a safe, clean environment and adherence to food safety standards.

Responsibilities include preparing items, offering samples, promoting bakery/deli specials, and ensuring product freshness.