Deli & Bakery Customer Experience Associate

Kroger Family of Companies; Madison (MS); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger Family of Companies is seeking a dedicated associate to deliver outstanding customer experience in the deli/bakery/bistro areas. The role focuses on helping customers, preparing deli items to spec, and promoting tastings to encourage product discovery.

You will uphold food safety standards, assist with inventory and labeling, and maintain a welcoming store environment. Training emphasizes respect, integrity, and teamwork in a fast-paced setting.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Must be at least 18 years of age.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Slice deli meats and cheeses to customer's requests using proper deli equipment.
• Prepare deli/bakery/bistro items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products for which they inquire about.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Must be at least 18 years of age

Job description

Kroger Family of Companies is seeking a dedicated associate to deliver outstanding customer experience in the deli/bakery/bistro areas. The role focuses on helping customers, preparing deli items to spec, and promoting tastings to encourage product discovery.

You will uphold food safety standards, assist with inventory and labeling, and maintain a welcoming store environment. Training emphasizes respect, integrity, and teamwork in a fast-paced setting.