Degree Audit & Graduation Specialist

State of Louisiana; Natchitoches (LA); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Northwestern State University is seeking a qualified Degree Audit Specialist to maintain the degree audit system and provide support to students, faculty, and staff. The role involves managing Degree Works configurations, troubleshooting issues, and creating training materials to ensure accurate degree evaluations.

The position supports graduation processes, coordinates diploma administration, and communicates effectively with deans and administrative staff to verify degrees, diplomas, and

Qualifications

• Education: Bachelor's Degree in Computer Information Systems or equivalent (e.g., Computer Science).
• Experience with Degree Works or comparable degree audit platform, working knowledge of the Ellucian Banner 9 student modules, and familiarity with academic advising and student record management is preferred.
• Technical Skills: Proficiency in SQL and reporting tools. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Non-technical Skills: Strong analytical, problem solving, and decision-making skills required; excellent communication and interpersonal skills; ability to manage multiple tasks and projects simultaneously while maintaining attention to detail.

Responsabilités

• Maintenance of the degree audit system and direct support to students, faculty, and staff.
• Assist with maintenance of Degree Works platform; scribing degree requirements, maintaining tables for Degree Works, configuring academic requirements, troubleshooting issues, providing direct support to students, faculty, and staff, creating training materials, and conducting training sessions.
• Candidate Checkout: Coordinating and maintaining graduation applications; preparation, distribution to, and acquisition of semester graduation calendars from deans and administrative assistants on a weekly basis; coordinating the acquisition of Degree Works adjustment forms; reactivate inactive graduation application, data entry of degree check-out status; preparing graduation application letters of discrepancies to students and deans; ensuring that only academic deans and or their authorized administrative assistants have approved and applied exceptions on Degree Works; reviewing RBA 240 reports; generating discrepancy reports for academic colleges
• Candidate Checkout: verifying final degrees before posting and awarded degrees after posting; verifying and proofing diploma orders in accordance with graduation applications, and proofing names and honors for commencement program.
• Coordinating and preparing diplomas to be issued at commencement and/or mailing of diploma and cover to students following commencement
• Ordering replacement/duplicate diplomas and mailing to students (backup)
• Sending communication via email to potential WIN-WIN each semester; running and validating degree audit reports for WIN-WIN students and resolving discrepancies on degree audits as needed; processing a "What-if" degree audit for WIN-WIN students; readmission, registration, etc., and verifying entered graduation applications for WIN-WIN students and advising WIN-WIN students via email, telephone, or face- to face in reference to graduation requirements.
• Updating Degree Plans for ArmylgnitED and Degree Works.
• Coordinating, maintaining, and making office deposits according to guidelines; acquisition of fees, and writing receipts (checks, money orders, and credit card authorizations) for backdated/duplicate diplomas, and special exams (backup)
• Coordinating, analyzing, and working-up appeal requests for exception to policy for cancellations, resignations, grade appeals, including review and summarizing requests for exception to policy, providing documented attendance reports to substantiate requests in preparation for the Registration/Credits/Graduation Council (RCGC), set-up, attend meetings, and notify council members of meetings; prepare minutes and submit for approval; carry out any tasks assigned by the committee; maintain accurate records of meetings, procedures, and decisions; prepare and distribute decision notifications to students (backup)
• Coordinating and preparing current and accumulated graduation count summary to Registrar and News Bureau (backup)
• Coordinating and managing online processes to set-up application for graduation on INB & SSB (backup)
• Preparing Degree Works Instructional Booklets for training of deans, department heads, faculty, and staff
• Updating and maintaining tables in Sure Code and Transit, SMAPROG
• Commencement/End of semester processes
• Other duties as assigned.

Connaissances

SQL

Reporting tools

Analytical skills

Communication skills

Multi-tasking

Interpersonal skills

Formation

Bachelor's Degree in Computer Information Systems or equivalent (e.g., Computer Science)

Outils

Degree Works

Ellucian Banner 9

Microsoft Office Suite

Description du poste

Northwestern State University is seeking a qualified Degree Audit Specialist to maintain the degree audit system and provide support to students, faculty, and staff. The role involves managing Degree Works configurations, troubleshooting issues, and creating training materials to ensure accurate degree evaluations.

The position supports graduation processes, coordinates diploma administration, and communicates effectively with deans and administrative staff to verify degrees, diplomas, and