Defense Travel Lodging Coordinator

Censeo Consulting Group; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Tuition and training reimbursement

Flexible and remote work opportunities

Job summary

Censeo Consulting Group in Washington, DC is seeking a Project Coordinator to support the Defense Travel Management Office's DTMO lodging program. The role focuses on program management, data analysis, and process improvement to enhance lodging program performance, data quality, and user experience.

Ideal candidates have at least 3 years in hospitality or lodging program management, experience with defense travel programs, and skills in data reporting and dashboard creation using tools like

Qualifications

• Minimum of 3 years in hospitality industry experience with exposure to lodging program management.
• Minimum of 3 years of defense travel management program support preferred.
• Experience supporting data analysis, reporting, and operational processes.
• Ability to review and validate program data and identify inconsistencies.

Responsibilities

• Lodging Program Analysis and Improvement: review programs to identify gaps and inefficiencies.
• Travel Systems and Operational Support: support GDS, Sabre/Worldspan and TMS tooling.
• Stakeholder Engagement and Customer Support: communicate with government clients and internal teams.
• Support development of change management plans to implement program improvements.
• Ensure alignment with industry standards and best practices in travel and lodging management.

Skills

Hospitality industry experience

Defense travel management

Data analysis

Operational processes

Tools

Sabre

Worldspan

Tableau

Excel

PowerPoint

TMS

Job description

Defense Travel Lodging Coordinator (DTMO)

Censeo is seeking a Project Coordinator to support the Defense Travel Management Office (DTMO) lodging program. These roles will focus on program management, site expansion, data analysis, and operational improvement initiatives to enhance lodging program performance, data quality, and user experience.

The team will support evaluation and enhancement of existing lodging programs and processes, including data collection, reporting, trend analysis, and implementation of industry best practices. This work includes supporting government travel programs, analyzing operational performance, and recommending actionable improvements to strengthen program outcomes.

These positions play a critical role in ensuring the accuracy, consistency, and effectiveness of lodging program operations while supporting DTMO’s ability to manage program data, respond to stakeholder needs, and implement continuous improvement initiatives.

Key Responsibilities:

• Lodging Program Analysis and Improvement
  • Review existing DTMO lodging programs and processes to identify gaps, risks, and inefficiencies
  • Analyze lodging program data to identify trends, issues, and opportunities for improvement
  • Apply hospitality industry best practices to recommend program enhancements
  • Utilize experience in hospitality management and defense travel policies to support and participate in site visits to potential lodging partners
  • Support development of change management plans to implement program improvements
• Travel Systems and Operational Support
  • Support government or commercial travel programs, including lodging program operations
  • Provide support for Global Distribution Systems (GDS), including Sabre and/or Worldspan
  • Work with online booking tools and Ticket Management Systems (TMS) to support program operations
  • Ensure alignment with industry standards and best practices in travel and lodging management
• Stakeholder Engagement and Customer Support
  • Communicate effectively with internal and external stakeholders, including government clients
  • Support account management and client interactions related to lodging programs
  • Triage and respond to inquiries, providing timely and accurate information
  • Collaborate across teams to ensure seamless service delivery

The Ideal Candidate:

At Censeo, we value unique perspectives and a passion for solving complex problems. Our team thrives on innovation, collaboration, and a commitment to public service. We’re looking for candidates who bring curiosity, initiative, and a desire to make a meaningful impact.

• Project Coordinator
  • Minimum of 3 years of hospitality industry experience, with exposure to lodging program management
  • Minimum of 3 years of defense travel management program support preferred
  • Experience supporting data analysis, reporting, and operational processes
  • Ability to review and validate program data and identify inconsistencies

Additional Qualifications (All Roles)

• Experience with government or commercial travel programs
• Familiarity with Global Distribution Systems (Sabre and/or Worldspan)
• Experience with online booking tools and Ticket Management Systems (TMS)
• Experience developing dashboards using data visualization tools such as Tableau
• Strong proficiency in Microsoft Excel, PowerPoint, and Word
• Ability to manage multiple priorities in a fast‑paced environment
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills

Location

Censeo Consulting Group is based in Washington, D.C. We work in a hybrid setting with flexibility to work from home and in our office located in downtown Washington, D.C.

Fine Print

• The salary range for this role is $60,000 - $90,000 depending on experience
• Expected travel 20‑40%; may increase based on business needs
• This is an exempt, full‑time position
• This role is subject to a hybrid or remote work schedule
• Essential Physical Functions
  • Sitting: Particularly for sustained periods of time
  • Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. For more information on our benefits and perks please visit our benefits page.

Censeo is an equal‑opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.