Defense Travel Lodging Coordinator

Censeo Consulting

Washington (District of Columbia)

Hybrid

USD 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Paid vacation and sick leave

Tuition and training reimbursement

Remote work opportunities

Job summary

Censeo Consulting Group is a Washington, DC–based management consulting firm focused on public sector outcomes and operational excellence. The Defense Travel Management Office lodging program is the core focus, with opportunities to apply hospitality expertise to improve data, processes, and user experience.

As a Project Coordinator, you will support program analysis, travel systems operations, and stakeholder engagement, contributing to change initiatives and dashboard development using Excel,

Qualifications

Minimum of 3 years of hospitality industry experience.
Minimum of 3 years of defense travel management program support.
Experience supporting data analysis, reporting, and operational processes.
Ability to review and validate program data and identify inconsistencies.

Responsibilities

Lodging Program Analysis and Improvement: review programs to identify gaps and opportunities; analyze data for trends; apply hospitality best practices; support site visits to lodging partners; assist change management plans.
Travel Systems and Operational Support: support lodging program operations; assist with GDS (Sabre/Worldspan); work with online booking tools and Ticket Management Systems to support operations.
Stakeholder Engagement and Customer Support: communicate with government clients and internal teams; support account management; triage inquiries and ensure timely, accurate information.

Skills

Hospitality Experience

DTMO experience

Data analysis

Stakeholder communication

Tools

Sabre

Worldspan

TMS

Tableau

Job description

Defense Travel Lodging Coordinator(DTMO)

The Position:

Censeo is seeking a Project Coordinator to support the Defense Travel Management Office (DTMO) lodging program. These roles will focus on program management, site expansion, data analysis, and operational improvement initiatives to enhance lodging program performance, data quality, and user experience.

The team will support evaluation and enhancement of existing lodging programs and processes, including data collection, reporting, trend analysis, and implementation of industry best practices. This work includes supporting government travel programs, analyzing operational performance, and recommending actionable improvements to strengthen program outcomes.

These positions play a critical role in ensuring the accuracy, consistency, and effectiveness of lodging program operations while supporting DTMO’s ability to manage program data, respond to stakeholder needs, and implement continuous improvement initiatives.

Key Responsibilities:

Lodging Program Analysis and Improvement
- Review existing DTMO lodging programs and processes to identify gaps, risks, and inefficiencies
- Analyze lodging program data to identify trends, issues, and opportunities for improvement
- Apply hospitality industry best practices to recommend program enhancements
- Utilize experience in hospitality management and defense travel policing to support and participate in site visits to potential lodging partners
- Support development of change management plans to implement program improvements
Travel Systems and Operational Support
- Support government or commercial travel programs, including lodging program operations
- Provide support for Global Distribution Systems (GDS), including Sabre and/or Worldspan
- Work with online booking tools and Ticket Management Systems (TMS) to support program operations
- Ensure alignment with industry standards and best practices in travel and lodging management
Stakeholder Engagement and Customer Support
- Communicate effectively with internal and external stakeholders, including government clients
- Support account management and client interactions related to lodging programs
- Triage and respond to inquiries, providing timely and accurate information
- Collaborate across teams to ensure seamless service delivery

The Ideal Candidate:

At Censeo, we value unique perspectives and a passion for solving complex problems. Our team thrives on innovation, collaboration, and a commitment to public service. We’re looking for candidates who bring curiosity, initiative, and a desire to make a meaningful impact.

Project Coordinator
- Minimum of 3 years of hospitality industry experience, with exposure to lodging program management
- Minimum of 3 years of defense travel management program support preferred
- Experience supporting data analysis, reporting, and operational processes
- Ability to review and validate program data and identify inconsistencies

Additional Qualifications (All Roles)

Experience with government or commercial travel programs
Familiarity with Global Distribution Systems (Sabre and/or Worldspan)
Experience with online booking tools and Ticket Management Systems (TMS)
Experience developing dashboards using data visualization tools such as Tableau
Strong proficiency in Microsoft Excel, PowerPoint, and Word
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and organizational skills
Excellent written and verbal communication skills

The Company:

CenseoConsulting Group is atop Washington D.C. basedmanagement consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations,allowing them to better deliver on their public and social missions.

AtCenseo, our award-winning culture means you’ll join a tight-knit community of 75brilliant andpassionatecolleagues.We are advocates for a better functioning public sector,and we’re also good friends who know the names of each other’s dogs.Our philosophyis horizontal, not hierarchical, andour open-door policy encourages a culture of entrepreneurship at all levels.We share successes, make decisions together,andfoster an environmentfor those with passion and initiative to lead.Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firmin ways that reach far beyond client projects.

The Location:

Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.

The Fine Print:

The salary range for this role is $60,000 - $90,000 depending on experience
Expected travel 20 - 40%; may increase based on business needs
This is an exempt, full-time position
This role is subject to a hybrid or remotework schedule
Essential Physical Functions
- Sitting: Particularly for sustained periods of time
- Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at https://www.censeoconsulting.com/about/join-us/.

Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.

Join Our Award-Winning Culture!