Default Servicing Specialist II

Selene Finance LP; United States; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

PTO

Medical, Dental &Vision

Employee Assistance Program

Flexible Spending Account

Health Savings Account

Paid Holidays

Company paid Life Insurance

Matching 401(k) Plan

Job summary

Selene Finance LP is seeking a Default Servicing Specialist I to join our on-site team in Wisconsin. You will independently manage end-to-end processing of loan modifications, HUD Partial Claims, and short sale closings, while ensuring accuracy and regulatory compliance.

The role requires 2–3 years of loan servicing experience, strong attention to detail, and the ability to manage multiple priorities under tight deadlines.

Qualifications

• Minimum 2–3 years of experience in loan servicing or related financial services.
• Strong understanding of loan modification, short sale, and HUD Partial Claim processes.
• Excellent attention to detail and ability to manage multiple priorities under tight deadlines.
• Strong written and verbal communication skills.
• Proven ability to work independently and collaboratively in a team.
• High level of professionalism, discretion, and sound judgment.

Responsibilities

• Independently manage the end-to-end processing of loan modifications, HUD Partial Claims, and short sale closings.
• Perform advanced quality control reviews of legal and financial documents to ensure compliance with investor and regulatory guidelines.
• Coordinate with internal departments, title companies, and external stakeholders to facilitate smooth closings.
• Review and clear title issues prior to document execution and recording.
• Ensure accurate and timely updates to Selene’s system of record, including status tracking for internal and private label clients.
• Process complex payment applications, reversals, and fee waivers in accordance with modification terms.
• Validate that financial calculations align with modification terms and system data.
• Prepare and submit documents for notarization, execution, recording, and imaging.
• Support process improvements and assist in training and mentoring Default Servicing Specialist I team members.
• Maintain compliance with internal controls and contribute to audit readiness.

Skills

Loan servicing

Default resolution

HUD Partial Claim

Document review

Attention to detail

Communication skills

Time management

Job description

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Key Responsibilities:

• Independently manage the end-to-end processing of loan modifications, HUD Partial Claims, and short sale closings.
• Perform advanced quality control reviews of legal and financial documents to ensure compliance with investor and regulatory guidelines.
• Coordinate with internal departments, title companies, and external stakeholders to facilitate smooth closings.
• Review and clear title issues prior to document execution and recording.
• Ensure accurate and timely updates to Selene’s system of record, including status tracking for internal and private label clients.
• Process complex payment applications, reversals, and fee waivers in accordance with modification terms.
• Validate that financial calculations align with modification terms and system data.
• Prepare and submit documents for notarization, execution, recording, and imaging.
• Support process improvements and assist in training and mentoring Default Servicing Specialist I team members.
• Maintain compliance with internal controls and contribute to audit readiness.
• This is an on-site position and is not eligible for remote work. Qualifications:
• Minimum 2–3 years of experience in loan servicing, default resolution, or a related financial services role.
• Strong understanding of loan modification, short sale, and HUD Partial Claim processes.
• Excellent attention to detail and ability to manage multiple priorities under tight deadlines.
• Strong written and verbal communication skills.
• Proven ability to work independently and collaboratively in a team environment.
• High level of professionalism, discretion, and sound judgment. Why Selene?
  

Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:

• Paid Time Off (PTO)
• Medical, Dental &Vision
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Paid Holidays
• Company paid Life Insurance
• Matching 401(k) Plan
  

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
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