Deep Clean - Elite Detail

Kickapoo Lucky Eagle Hotel, LLC; Victoriano Hernandez Colonia (TX); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Entertimeonline is seeking a dedicated Elite Detail to thoroughly clean hotel guestrooms, inspect for cleanliness, and report issues to the Housekeeping Supervisor. You will stock and maintain cleaning carts, ensure privacy of guests, and perform duties with attention to detail and efficiency.

This full-time, non-exempt role requires ability to work varied shifts including evenings, nights, weekends, and holidays, while upholding our standards of cleanliness and guest privacy.

Qualifications

• Knowledge of sanitation, cleaning procedures, chemicals, equipment, and safety practices.
• Exceptional attention to detail and thorough cleaning and inspections.
• Ability to lift up to 50 pounds and push/pull carts up to 100 pounds.
• Strong communication skills in English.

Responsibilities

• Comply with laws, hotel policies, procedures, and safety requirements.
• Provide professional and courteous service to guests and team members.
• Stock and prepare the Elite Detail cart with linens, supplies, and tools.
• Inspect guestrooms for cleanliness, damages, and maintenance needs and report issues.

Job description

• Employee Type Full Time Non-Exempt

Description

Position Summary

The Elite Detail is responsible for detailed and intensive cleaning of hotel guestrooms to maintain established cleanliness, sanitation, appearance, and quality standards. The position performs comprehensive inspections of guestrooms, furniture, fixtures, bathrooms, carpets, closets, and guestroom equipment; identifies damage or maintenance concerns; and reports or addresses issues within the scope of the position. Exceptional attention to detail, thoroughness, efficiency, and respect for guest property and privacy are required.

Essential Duties and Responsibilities

1. Comply with applicable laws, regulations, Hotel policies, procedures, and safety requirements.

2. Provide professional and courteous service to guests and team members.

3. Prepare and properly stock the Elite Detail cart with required linens, terry, cleaning supplies, tools, guestroom supplies, and other materials.

4. Conduct detailed inspections of assigned guestrooms and identify cleanliness deficiencies, damage, defective equipment, missing items, and maintenance concerns.

5. Document or report identified issues to the Housekeeping Supervisor or appropriate department and perform minor repairs when within the scope of the position.

6. Deep clean guestrooms, including floors, carpets, furniture, fixtures, vents, blinds, curtains, upholstery, drawers, closets, and other surfaces.

7. Move furniture as necessary to thoroughly clean and shampoo carpets, including edges, corners, and areas beneath and around furniture.

8. Remove, handle, and replace guestroom and bathroom linens and terry and properly dispose of waste.

9. Thoroughly clean and sanitize guest bathrooms, including toilets, sinks, fixtures, faucets, tissue holders, and other surfaces.

10. Inspect and clean guestroom equipment and amenities, including air conditioning, television, telephone, refrigerator, coffee maker, microwave, iron, ironing board, alarm clock, and related equipment; report malfunctions.

11. Inspect closets and guestroom furnishings and ensure required items such as hangers and laundry bags are properly stocked.

12. Inspect and clean lamps, shades, mirrors, furniture, fixtures, and other guestroom components and identify items requiring repair or replacement.

13. Ensure guestrooms are free of unpleasant odors and meet established Property, Product, and People standards upon completion.

14. Assist other housekeeping functions, including guestrooms, Laundry, public areas, or Houseperson duties, as operationally needed.

15. Maintain a clean, organized, and properly stocked work area, cart, equipment, and supplies.

16. Report safety hazards, damaged property, defective equipment, or other conditions requiring attention.

17. Protect guest privacy and the confidentiality and security of guest and Company information.

18. Demonstrate KLECH core values and established guest service standards.

19. Attend departmental meetings, inspections, and required training.

20. Be available to work varying schedules, including evenings, nights, weekends, and holidays.

21. Perform other duties as assigned.

Note: The essential functions listed above are intended to provide a general representation of the duties and responsibilities of the position and are not intended to be an exhaustive list. Duties and responsibilities may be modified based on organizational needs and as determined by management.

Knowledge, Skills and Abilities

• Knowledge of housekeeping, sanitation, cleaning procedures, chemicals, equipment, and safety practices.
• Exceptional attention to detail and ability to perform thorough cleaning and inspections.
• Ability to recognize damage, maintenance concerns, safety hazards, and defective equipment and report them appropriately.
• Ability to follow written and verbal instructions, chemical labels, procedures, and safety requirements.
• Ability to work independently with minimal supervision and effectively as part of a team.
• Ability to prioritize multiple tasks and complete detailed assignments within established timeframes.
• Strong organization, problem-solving, communication, and guest-service skills.
• Ability to maintain professional relationships with guests, team members, supervisors, and other departments.
• Ability to maintain confidentiality and respect guest privacy and property.
• Dependability, initiative, teamwork, and a positive, service-focused attitude.
• Ability to communicate effectively in English; Spanish or other language skills are a plus.

SUPERVISION EXERCISED

This position does not have regular supervisory responsibilities. The Elite Detail works under the direction of the Housekeeping Supervisor and is expected to perform assigned duties independently while following established procedures, cleaning standards, and safety requirements.

Requirements

Education and Experience Requirements

Minimum Qualifications

• Knowledge of basic sanitation requirements and proper use of cleaning chemicals and equipment.
• Ability to perform detailed cleaning and inspection duties for extended periods.
• Ability to safely use housekeeping equipment, cleaning tools, and basic maintenance tools.
• Ability to lift and move items weighing up to 50 pounds and push or pull wheeled housekeeping carts or racks weighing up to 100 pounds.
• Strong communication skills in English.

Preferred Qualifications

• Previous hotel, hospitality, housekeeping, deep-cleaning, janitorial, or commercial cleaning experience.
• Experience with detailed guestroom cleaning, carpet and upholstery cleaning, furniture, fixtures, bathrooms, and guestroom equipment.
• Experience identifying and reporting guestroom maintenance issues.
• Spanish or other language skills.

NATIVE AMERICAN PREFERENCE

KTTT recognizes employment preference for qualified KTTT Tribal Members and other qualified Native American Tribal Members, including preference in recruitment, hiring, promotions, layoffs, and reductions in force, provided the individual meets the minimum qualifications for the position.

Special Requirements

• Must be able to perform detailed cleaning and inspection duties for extended periods.
• Must maintain established housekeeping cleanliness, sanitation, quality, and presentation standards.
• Must properly use required personal protective equipment, chemicals, tools, and equipment.
• Must promptly report maintenance concerns, damaged property, safety hazards, and defective equipment.
• Must respect guest privacy and maintain the security of guestrooms and guest property.
• Must maintain the Elite cart, equipment, tools, and supplies in a clean, organized, and serviceable condition.
• Must be available to work varying shifts, including weekends and holidays, based on business needs.

Physical Requirements

• Stand, walk, bend, stoop, kneel, reach, push, pull, and perform repetitive movements for extended periods.
• Move throughout guestrooms and bathrooms and work in confined or difficult-to-access areas.
• Move and reposition furniture and equipment as necessary to complete cleaning assignments.
• Frequently lift and/or move items weighing up to 50 pounds.
• Push and/or pull wheeled housekeeping racks and carts weighing up to 100 pounds.
• Use cleaning equipment, tools, telephones, and other devices requiring manual dexterity and hand-eye coordination.
• Maintain sufficient close, distance, peripheral, and depth vision to inspect guestrooms and identify cleanliness, damage, and safety concerns.
• Communicate effectively in person and using telecommunications equipment.
• Maintain concentration and attention to detail while performing assigned duties.

Summary

• Work is performed primarily throughout hotel guestrooms, bathrooms, corridors, housekeeping areas, laundry areas, and other assigned hotel locations.
• Frequent standing, walking, bending, reaching, pushing, pulling, lifting, and repetitive physical activity is required.
• May be exposed to varying temperatures, humidity, dust, cleaning chemicals, wet surfaces, equipment, and varying noise levels.
• Frequent interaction with guests and team members requires a professional and service-focused presence.
• May encounter difficult or unexpected situations and must respond professionally and notify the appropriate supervisor when assistance is needed.
• Work may include evenings, nights, weekends, holidays, and extended or varying hours based on business needs.

Health, Safety and Conduct Requirements

The team member must follow all Hotel health and safety requirements, properly use and care for assigned personal protective equipment, immediately report defective or missing equipment, and comply with applicable hygiene, exposure-control, emergency-response, security, and workplace-conduct procedures. A professional, service-focused presence is required at all times.

Conditions of Employment

• Must be able to obtain and retain any required employment-related license or credential applicable to the position and maintain all required documentation in current and valid status.
• Must be able to provide authorization to work in the United States.
• Must be at least 18 years of age.
• Must have access to reliable transportation to commute to and from work.
• Must comply with the KLEH Employee Handbook, internal policies and procedures, safety requirements, and other applicable rules and regulations.
• Must successfully complete any required background check or other pre-employment requirements applicable to the position.
• As a tipped position, the team member must participate in the Company's applicable tip reporting program and comply with all applicable tip-reporting requirements.

DISCLAIMER

Employment in this position is at will, which means that either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

The statements contained in this job description are intended to describe the general nature, level, and scope of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, qualifications, or skills required. Management reserves the right to modify, add, or remove duties and responsibilities as business needs require.

• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate

• In person: Relocate before starting work (Required)