Maintenance - Utility

Kickapoo Lucky Eagle Hotel, LLC

Victoriano Hernandez Colonia (TX)

Sur place

USD 21 000 - 30 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Health insurance

Life insurance

Paid time off

Vision insurance

Résumé du poste

Entertimeonline is seeking a Maintenance Utility to perform general maintenance and repair work across guestrooms, public areas, back-of-house spaces, and other hotel facilities to keep the property safe, attractive, functional, and well‑maintained.

The role covers basic carpentry, plumbing, electrical, mechanical, HVAC, painting, and grounds maintenance, requiring independent work, teamwork, attention to detail, and strong guest service orientation.

Qualifications

High school diploma or GED preferred.
Some maintenance experience or understanding of general maintenance work.
Basic knowledge of maintenance trades, including electrical, plumbing, mechanical, and carpentry.
Ability to safely use basic hand and power tools.
Strong English communication skills; Spanish language skills preferred.
Ability to work varied shifts, including nights and weekends.

Responsabilités

Perform general maintenance across guestrooms, public areas, and back-of-house spaces.
Respond to maintenance requests and complete work orders promptly.
Inspect for safety hazards and ensure compliance with hotel standards.
Maintain logs and documentation of work performed and maintenance activities.
Assist with exterior maintenance and grounds as needed.

Connaissances

Independent work

Teamwork

English communication

Spanish language helpful

Critical thinking

Problem solving

Attention to detail

Safety procedures

Basic math

Use of basic hand/power tools

Maintenance trades knowledge

Formation

High school diploma or GED

Description du poste

Description

Position Summary

The Maintenance Utility is responsible for performing general maintenance and repair work throughout guestrooms, public areas, back-of-house areas, and other hotel facilities to maintain a safe, attractive, functional, and well-maintained property. This position performs a variety of tasks related to multiple maintenance trades, including basic carpentry, plumbing, electrical, mechanical, air conditioning, painting, wall covering, masonry, groundskeeping, and general building maintenance.

The Maintenance Utility responds to maintenance needs, completes assigned work orders and preventative maintenance tasks, identifies conditions requiring repair or attention, and supports the Engineering Department in maintaining property standards and guest satisfaction. The position requires practical knowledge of basic maintenance trades, good judgment, attention to detail, and the ability to work independently and as part of a team.

Essential Duties and Responsibilities

1. Ensure compliance with applicable laws, regulations, hotel policies, procedures, and safety requirements.

2. Provide professional and courteous service by properly listening and responding to guest and team member concerns, questions, and maintenance requests.

3. Promote guest satisfaction by responding promptly and appropriately to maintenance-related concerns and ensuring completed work meets established hotel standards.

4. Perform assigned preventative maintenance and work orders, including replacing ceiling tiles, light bulbs, switches, outlets, filters, hardware, and other fixtures and components.

5. Inspect guestrooms, public areas, back-of-house areas, and other assigned areas to identify items requiring repair, replacement, touch‑up, cleaning, or adjustment.

6. Perform basic repairs involving electrical, plumbing, carpentry, mechanical, painting, wall covering, caulking, grouting, and other general maintenance tasks within the position's training and authorized scope.

7. Use basic hand tools, power tools, equipment, and maintenance materials safely and appropriately.

8. Visually inspect the property and equipment to identify maintenance needs, potential safety hazards, and conditions requiring immediate attention.

9. Maintain accurate logs, work-order documentation, inspection records, and other maintenance‑related records as required.

10. Respond promptly to maintenance complaints and service requests and communicate the status of repairs to the appropriate team members or supervisor.

11. Investigate and respond to guest maintenance concerns and assist in resolving issues in a professional and service‑focused manner.

12. Assist with maintaining the building exterior, grounds, and overall curb appeal, including lawn care, landscaping, painting, snow or ice removal when applicable, and other assigned exterior maintenance tasks.

13. Assist with maintaining hotel equipment, fixtures, furniture, and facilities in good working condition.

14. Identify and report unsafe conditions, defective equipment, property damage, maintenance concerns, or potential security issues through the appropriate chain of command.

15. Work cooperatively with other departments and assist co‑workers with job duties when needed to support hotel operations and guest service.

16. Maintain effective communication with the Engineering Manager and other hotel leadership regarding completed work, outstanding repairs, equipment concerns, and maintenance priorities.

17. Attend departmental meetings and participate in required maintenance‑related meetings, inspections, and activities.

18. Support the hotel's training needs and participate in required training programs and initiatives.

19. Demonstrate and promote KLECH core values and established guest service standards.

20. Maintain the security and confidentiality of information entrusted to the position.

21. Attend and satisfactorily complete all required training as assigned.

22. The essential functions listed above are not an all‑inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. Duties and responsibilities may be modified based on organizational needs and/or as deemed necessary by management.

23. Perform other duties as assigned.

Note: The essential functions listed above are intended to provide a general representation of the duties and responsibilities of the position and are not intended to be an exhaustive list. Duties and responsibilities may be modified based on organizational needs and as determined by management.

Knowledge, Skills and Abilities

Work independently with minimal supervision and exercise appropriate judgment within established procedures.
Establish and maintain effective working relationships with the General Manager, Directors, Managers, supervisors, team members, guests, vendors, and other individuals.
Work effectively in a fast‑paced environment and remain professional under pressure.
Recognize maintenance concerns, potential safety hazards, and security issues and promptly report or address them within the position's authority and training.
Manage multiple tasks and priorities while meeting established deadlines.
Demonstrate strong critical‑thinking, problem‑solving, analytical, and guest service skills.
Maintain a positive attitude and demonstrate dependability, organization, initiative, and teamwork.
Perform basic mathematical calculations, including addition, subtraction, multiplication, and division.
Define problems, collect relevant information, establish facts, and reach appropriate conclusions.
Understand and follow written and verbal instructions, procedures, and technical information.
Establish and maintain professional relationships with individuals from varying social and cultural backgrounds and with co‑workers at all levels.
Work effectively with others and demonstrate teamwork, cooperation, leadership, and a service‑oriented approach.
Maintain confidentiality of information and property‑related matters.
Communicate effectively in English, both verbally and in writing.
Speak Spanish or another language as an additional communication skill is preferred.
Use basic computer systems and electronic equipment necessary to perform assigned duties.
Safely operate and maintain basic hand tools, power tools, ladders, and maintenance equipment.
Demonstrate basic knowledge and practical ability in multiple maintenance trades, including electrical, plumbing, mechanical, and carpentry.
Ability to work varied shifts, including nights, weekends, holidays, and overtime as business needs require.

SUPERVISION EXERCISED

This position does not have regular supervisory responsibilities. The Maintenance Utility is expected to work independently within established procedures and under the direction of the Engineering Manager or designated supervisor.

Requirements

Education and Experience Requirements

Minimum Qualifications:

High school diploma or GED preferred.
Some maintenance experience or demonstrated understanding of general maintenance work.
Basic mechanical aptitude and understanding of hotel equipment and building systems.
Basic knowledge of maintenance trades, including electrical, plumbing, mechanical, and carpentry.
Ability to recognize potential safety hazards and security concerns and take appropriate action or report them immediately.
Ability to safely use basic hand and power tools.
Ability to follow safety procedures and manufacturer instructions when using tools, equipment, chemicals, and maintenance materials.
Strong English communication skills, both written and verbal.

Preferred Qualifications:

Previous hotel, hospitality, commercial, residential, facilities, or building maintenance experience.
Experience performing preventative maintenance and completing maintenance work orders.
Experience with basic electrical, plumbing, carpentry, mechanical, HVAC, painting, drywall, wall covering, masonry, or grounds maintenance.
Experience working with hotel guestrooms, public areas, and back‑of‑house facilities.
Spanish or other language skills.

NATIVE AMERICAN PREFERENCE

KTTT recognizes employment preference for qualified KTTT Tribal Members and other qualified Native American Tribal Members, including preference in recruitment, hiring, promotions, layoffs, and reductions in force, provided the individual meets the minimum qualifications for the position.

Special Requirements

Must be able to work independently and as part of a team.
Must be willing and able to work varying shifts, including weekends, holidays, and overnight shifts as needed.
Must be available to respond to maintenance concerns and emergencies as required.
Must be able to safely operate basic hand tools, power tools, ladders, and other equipment necessary to perform assigned duties.
Must follow all applicable safety procedures and use required personal protective equipment.
Must maintain accurate maintenance records, logs, and work‑order documentation.
Must report unsafe conditions, defective equipment, property damage, and other maintenance concerns promptly.
Must maintain a professional and service‑oriented demeanor when interacting with guests and team members.

Physical Requirements

While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend, stoop, kneel, reach with hands and arms, and work in various physical positions for extended periods.
The team member must have sufficient mobility and manual dexterity to perform general maintenance, repair, inspection, and housekeeping‑related tasks.
The team member must be able to climb ladders and work at elevated heights, including ladders up to approximately 30 feet, when properly trained and authorized.
The team member must have sufficient vision, including close, distance, peripheral, and depth perception, to inspect equipment, identify maintenance concerns, and safely perform assigned duties.
The team member must be able to communicate effectively in person and using telecommunications equipment.
The team member must have the hand‑eye coordination and manual dexterity necessary to operate tools, equipment, computer systems, telephones, and other devices required for the position.
The team member must be able to lift, carry, push, and pull materials, tools, equipment, and other items weighing up to 80 pounds, with or without reasonable accommodation, as required to perform essential job functions.

Summary

Work is performed throughout the hotel, including guestrooms, public areas, back‑of‑house areas, maintenance areas, exterior areas, and other assigned property locations.
The position requires frequent walking, standing, bending, reaching, climbing, and working in areas with varying temperatures and noise levels.
The team member may be exposed to hot, cold, wet, humid, dusty, or otherwise varying environmental conditions depending on the maintenance task and location.
The team member may work around mechanical equipment, electrical systems, plumbing systems, chemicals, tools, ladders, and other maintenance‑related hazards and must follow all applicable safety procedures.
Extended hours and irregular shifts may be required, including nights, weekends, holidays, and emergency call‑ins as business needs require.
The team member must be able to perform assigned duties under pressure and respond appropriately to urgent maintenance needs.
Travel may be required to perform one or more essential functions of the position.

Health, Safety and Conduct Requirements

The team member must follow all Hotel health and safety requirements, properly use and care for assigned personal protective equipment, immediately report defective or missing equipment, and comply with applicable hygiene, exposure‑control, emergency‑response, security, and workplace‑conduct procedures. A professional, service‑focused presence is required at all times.

Conditions of Employment

Must be legally authorized to work in the United States.
Must be at least 18 years of age.
Must have reliable transportation to and from work.
Must comply with the Hospitality Handbook and all applicable Company policies and procedures.
Must maintain any required license, certification, or authorization applicable to the position.
Must successfully complete all required background checks, screenings, and training applicable to the position.

DISCLAIMER

Employment in this position is at will, which means that either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

The statements contained in this job description are intended to describe the general nature, level, and scope of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, qualifications, or skills required. Management reserves the right to modify, add, or remove duties and responsibilities as business needs require.