Houseperson

Kickapoo Lucky Eagle Hotel, LLC

Victoriano Hernandez Colonia (TX)

On-site

USD 21,000 - 32,000

Full time

7 days ago

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Benefits offered by this job

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Entertimeonline is seeking a Houseperson to maintain clean, safe, and presentable guest and public areas across the hotel. You will support Room Attendants by delivering supplies, stocking carts, and assisting with room setup and general housekeeping duties.

The role requires attention to safety, ability to follow instructions, good English communication, and the flexibility to work early mornings, evenings, or weekends.

Qualifications

Ability to perform the essential functions of the position.
Ability to follow verbal and written instructions.
Basic knowledge of sanitation and safe use of cleaning chemicals.
Preferred bilingual English/Spanish.

Responsibilities

Maintain cleanliness of guest corridors and public areas.
Stock linen and supplies for Room Attendants.
Assist with room setup and moving tasks.
Follow safety procedures and report hazards.
Assist with Lost and Found and guest inquiries.
Attend required training and maintain confidentiality.

Skills

Housekeeping knowledge

Guest service

Communication

Safety procedures

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Employee Type FT / PT

Description

Position Summary

The Houseperson is responsible for maintaining clean, safe, and presentable guest and public areas throughout the hotel, including corridors, foyers, stairwells, hallways, and vending areas. This position supports Room Attendants by delivering supplies, removing soiled linen and trash, assisting with room setup, and performing other housekeeping duties as assigned.

Essential Duties and Responsibilities

1. Maintain compliance with applicable laws, regulations, hotel policies, procedures, safety requirements, and service standards.

2. Maintain cleanliness and appearance of guest corridors, hallways, stairwells, foyers, vending areas, elevators, and other assigned public areas.

3. Vacuum, sweep, mop, clean, and spot‑clean assigned areas, including walls, doors, carpets, mirrors, room numbers, and elevator surfaces.

4. Stock linen closets and housekeeping carts with linen, amenities, and supplies and deliver supplies to Room Attendants as needed.

5. Remove and properly dispose of trash and soiled linen from Room Attendant carts and designated areas.

6. Use cleaning chemicals and equipment properly and according to product instructions and applicable safety requirements.

7. Assist with mattress rotation, furniture movement, drapery installation, and other housekeeping projects as assigned.

8. Prepare, transport, and set up cribs and rollaway beds in guest rooms.

9. Assist Room Attendants and other housekeeping team members with operational needs to maintain department standards.

10. Respond professionally to guest questions and provide assistance, directions, and hotel information as requested.

11. Immediately report suspicious activity, safety hazards, maintenance concerns, or other unusual conditions to the appropriate supervisor or department.

12. Follow safety procedures in stairwells, fire exits, and other designated areas and assist with guest safety during emergencies as directed.

13. Turn in all Lost and Found items immediately in accordance with hotel procedures.

14. Assist with department training and maintain professional communication with guests, team members, and management.

15. Protect guest, team member, and company property and maintain confidentiality of information entrusted to the position.

16. Demonstrate and promote KLECH core values and MAD skills.

17. Attend and successfully complete all required training.

18. Perform other duties as assigned.

Note: The essential functions listed above are intended to provide a general representation of the duties and responsibilities of the position and are not intended to be an exhaustive list. Duties and responsibilities may be modified based on organizational needs and as determined by management.

Knowledge, Skills and Abilities

Basic knowledge of housekeeping, sanitation, cleaning chemicals, stain removal, and housekeeping equipment.
Ability to follow instructions, safety procedures, product labels, and emergency directions.
Ability to work independently while maintaining effective communication with supervisors and team members.
Strong guest-service, communication, organization, and problem‑solving skills.
Ability to work efficiently in a fast-paced environment and manage multiple tasks.
Ability to maintain confidentiality and professional relationships with guests, team members, and management.
Ability to communicate effectively in English for safety, security, and guest‑service purposes. Spanish or another language is a plus.

SUPERVISION EXERCISED

No regular supervisory responsibilities. Provides assistance and support to Room Attendants and other housekeeping team members as assigned.

Requirements

Education and Experience Requirements

Minimum Qualifications:

Ability to perform the essential functions of the position.
Ability to understand and follow verbal and written instructions.
Basic knowledge of sanitation and safe use of cleaning chemicals.

Preferred Qualifications:

Previous janitorial, housekeeping, or hotel experience.
Experience with stain removal, cleaning equipment, and housekeeping procedures.
Bilingual English/Spanish.

NATIVE AMERICAN PREFERENCE

KTTT recognizes employment preference for qualified KTTT Tribal Members and other qualified Native American Tribal Members, including preference in recruitment, hiring, promotions, layoffs, and reductions in force, provided the individual meets the minimum qualifications for the position.

Special Requirements

Must successfully complete required training.
Must comply with applicable laws, hotel policies, procedures, safety requirements, and service standards.
Must maintain confidentiality of guest, team member, and company information.
Must maintain professional appearance and conduct.
Must immediately report safety, security, maintenance, Lost and Found, or other concerns through established procedures.

Physical Requirements

The position requires frequent standing, walking, bending, stooping, kneeling, reaching, pushing, pulling, and other physical activities associated with housekeeping operations.
Must be able to perform housekeeping functions as needed and maintain mobility for extended periods.
Frequently lifts and/or moves items weighing up to 30 pounds.
Requires adequate vision, hearing, communication, hand‑eye coordination, and manual dexterity to perform essential duties.
Work is performed throughout hotel guestrooms, corridors, stairwells, public areas, housekeeping and laundry areas, offices, and other operational spaces.
The position may be exposed to cleaning chemicals, dust, odors, wet surfaces, laundry equipment, varying temperatures, noise, and other normal hotel conditions.
Work schedules may include early mornings, evenings, overnight shifts, weekends, holidays, and extended or irregular hours based on business needs.
The position may involve contact with guests or team members experiencing difficult or stressful situations.

Health, Safety and Conduct Requirements

The team member must follow all Hotel health and safety requirements, properly use and care for assigned personal protective equipment, immediately report defective or missing equipment, and comply with applicable hygiene, exposure‑control, emergency‑response, security, and workplace‑conduct procedures. A professional, service‑focused presence is required at all times.

Conditions of Employment

Employment is subject to successful completion of any required background checks and required licensing.
The team member is responsible for keeping all required documents current and valid.
Must be able to provide authorization to work in the United States.
Must be at least 18 years of age.
Must have access to reliable transportation to commute to and from work.
Must comply with the KLEH Handbook, internal policies and procedures, applicable safety and security requirements, and applicable gaming regulations.

DISCLAIMER

Employment in this position is at will, which means that either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

The statements contained in this job description are intended to describe the general nature, level, and scope of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, qualifications, or skills required. Management reserves the right to modify, add, or remove duties and responsibilities as business needs require.