Deduction Resolution Specialist — Collaborative

The J.M. Smucker Company; Orrville (OH); Híbrido; USD 65.000 - 85.000; Jornada completa

Descripción de la vacante

The J.M. Smucker Company in Orrville, OH is hiring a Specialist, Deduction Resolution to identify and resolve deductions, improve invoice accuracy, and communicate impacts to Sales, the balance sheet, and the P&L.

This role emphasizes cross-functional collaboration with brokers, Sales, and Supply Chain, leveraging analytics and Excel skills to drive cost savings and improve customer payment performance. The position requires a Bachelor’s degree with at least 1 year of related experience, plus

Formación

• Bachelor’s degree required.
• 1 year of related business experience.
• Strong interpersonal and written/verbal communication.
• Intermediate Excel skills (V-Lookup, Pivot Tables).
• Problem solving and analytical abilities.
• Ability to collaborate with cross-functional teams.

Responsabilidades

• Identify and resolve deductions on customer payments.
• Lead collaboration with accounting, finance, brokers, and sales.
• Analyze trends and drive cost-saving opportunities.
• Maintain tools and dashboards for payment trends.
• Support timely follow-ups on invalid deductions.

Conocimientos

Interpersonal skills

Analytical thinking

Problem solving

Communication

Time management

Educación

Bachelor's degree

Herramientas

Microsoft Word

PowerPoint

Excel (advanced)

Descripción del empleo

The J.M. Smucker Company in Orrville, OH is hiring a Specialist, Deduction Resolution to identify and resolve deductions, improve invoice accuracy, and communicate impacts to Sales, the balance sheet, and the P&L.

This role emphasizes cross-functional collaboration with brokers, Sales, and Supply Chain, leveraging analytics and Excel skills to drive cost savings and improve customer payment performance. The position requires a Bachelor’s degree with at least 1 year of related experience, plus