Dedicated Transportation Manager

Ruan; East Hartford (CT); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life

401k

Paid Time Off

Job summary

Ruan is seeking an experienced Transportation Operations Supervisor in East Hartford, CT, on-site. The role leads a team to manage dedicated contract accounts, monitor KPIs, and drive improvements in safety and efficiency.

You will supervise staff, coordinate with customers, ensure compliance with DOT regulations, and promote a culture of continuous improvement, training, and productive teamwork. Schedule is Monday through Friday with day shift and on-call responsibilities.

Qualifications

• Bachelor's degree in Business, Transportation, Logistics or related field.
• 3-5 years of transportation leadership experience in lieu of degree acceptable.
• Experience in transportation and 2 years supervisory experience required.

Responsibilities

• Supervise and lead a team through effective communications, training, coaching and rewarding.
• Manage operations to achieve key performance goals and improve revenue and costs.
• Build partnerships with customers through proactive communication and problem-solving.

Skills

Leadership

Team management

Communication

Problem solving

Change management

Education

Bachelor's degree in Business, Transportation, Logistics, or related field

Tools

Microsoft Excel

Dispatch systems

Routing software

Job description

East Hartford, Connecticut, United States

Job Description

This position works on-site in East Hartford, CT

Schedule: Monday - Friday

Hours: Day Shift + On Call

This position is responsible for managing one or more dedicated contract transportation accounts to meet customer service expectations and achieve both operational and key performance goals. Monitor key performance metrics and analyze operational variables and implement solutions that positively impact account performance. Develop and maintain a positive workplace culture that supports the company's guiding principles.

Responsibilities:

• Supervise and provide leadership to build and maintain a strong team through effective communications, recruiting, training, coaching, counseling, appraising and rewarding.
• Manage the operation with integrity to achieve key performance goals. Monitor, analyze and improve all primary variables impacting operating revenue and costs. Act with a sense of urgency to achieve exceptional performance.
• Build a strong partnership with customer(s) through regular professional communication, problem solving and relationship building. Continually assess service performance levels and take timely action to remove performance barriers
• Promote and monitor employee safety and take proactive steps to create a positive safety culture. Partner with customer, internal and external resources as necessary to identify, evaluate and remove safety obstacles. Ensure compliance with safety programs and protocols as well as federal, state and local regulations.
• Embrace, promote and lead continuous improvement efforts.
• Ensure that all team members are properly trained and compliant with standard processes and procedures.
• Build and maintain a positive work environment where team members and their contributions are recognized and valued. Maintain frequent communication with all team members
• Utilize on-site team members to identify operational improvements. Collaborate with other teams to share and learn best practices and leverage resources.
• Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.

Requirements

Job Requirements/Minimum Qualifications:

Education:Bachelor's degree in Business, Transportation, Logistics, Supply Chain, Business or equivalent work experience. 3-5 years of transportation leadership experience in lieu of degree is acceptable.

Experience: 3-5 years' experience in transportation and 2 years supervisory experience is required.

• Demonstrated experience leading, directing, communicating change and developing a team strongly desired.
• Candidates should have strong knowledge of dispatch operations, transportation management and logistic solutions with a broad knowledge in DOT rules and regulation
• Experience conducting business using multiple software systems and processes.
• Strong skill base and comfort with technology including Microsoft Office, specifically Excel, and routing or dispatching systems.

• Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time off.

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