Dedicated Transportation Manager

Ruan Transportation Management Systems; Salina (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Ruan Transportation Management Systems in Salina, KS is seeking a dedicated operations leader to manage one or more contract transportation accounts and drive KPI performance. You will supervise a team, analyze operations data, and partner with customers to deliver exceptional service.

Experience supervising recruiting, training, and coaching teams is preferred. This role emphasizes safety, continuous improvement, and accuracy in data capture using our TMS to support near real-time decision

Responsibilities

• Lead and develop a strong on-site team through training, coaching, and performance reviews.
• Run operations to hit KPIs; monitor, analyze costs and revenue drivers; act with urgency.
• Build strong customer partnerships with regular communication and issue resolution.
• Promote safety culture; ensure compliance with safety programs and regs.
• Lead continuous improvement initiatives across operations.
• Ensure all team members are trained and follow standard procedures.
• Foster a positive, communicative work environment recognizing contributions.
• Leverage on-site staff to identify improvements; share best practices.
• Use the Ruan TMS to capture operational data in near real-time.

Job description

This position is responsible for managing one or more dedicated contract transportation accounts to meet customer service expectations and achieve both operational and key performance goals. Monitor key performance metrics and analyze operational variables and implement solutions that positively impact account performance. Develop and maintain a positive workplace culture that supports the company's guiding principles.

Responsibilities

• Supervise and provide leadership to build and maintain a strong team through effective communications, recruiting, training, coaching, counseling, appraising and rewarding.
• Manage the operation with integrity to achieve key performance goals. Monitor, analyze and improve all primary variables impacting operating revenue and costs. Act with a sense of urgency to achieve exceptional performance.
• Build a strong partnership with customer(s) through regular professional communication, problem solving and relationship building. Continually assess service performance levels and take timely action to remove performance barriers
• Promote and monitor employee safety and take proactive steps to create a positive safety culture. Partner with customer, internal and external resources as necessary to identify, evaluate and remove safety obstacles. Ensure compliance with safety programs and protocols as well as federal, state and local regulations.
• Embrace, promote and lead continuous improvement efforts.
• Ensure that all team members are properly trained and compliant with standard processes and procedures.
• Build and maintain a positive work environment where team members and their contributions are recognized and valued. Maintain frequent communication with all team members
• Utilize on-site team members to identify operational improvements. Collaborate with other teams to share and learn best practices and leverage resources.
• Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.