Dedicated Operations Manager

A. Duie Pyle, Inc.; Massachusetts; On-site; USD 90,000 - 120,000; Full time

Job summary

A. Duie Pyle, Inc. is seeking a Dedicated Operations Manager to oversee a customer account, hire drivers, and develop a full-service solution in the Northeast. You will coordinate scheduling, stay on-call for driver and customer needs, and collaborate with sales to grow the account.

This role requires DOT knowledge, strong communication, and on-site presence at customer locations, with MS Office proficiency and routing software experience.

Qualifications

• Previous transportation management experience in a dedicated environment preferred.
• Experience with load planning and driver management.
• Proficiency with computers, including MS Office (Word, Excel, PPT, Outlook).
• Ability to be on-call during driver work hours.
• Understanding and knowledge of DOT regulations.
• Excellent communication and customer service skills.
• Strong organizational skills.

Responsibilities

• Coordinate and manage scheduling for a dedicated customer.
• Be on-call for Pyle driver and customer needs.
• Build dynamic routing using routing software (learning system as needed).
• Optimize the schedule daily as needed.
• Maintain onsite presence at the customer location(s) and build relationships.
• Partner with sales and customer service to schedule deliveries and grow the account.

Skills

Transportation management

Route planning

MS Office

On-call availability

DOT regulations knowledge

Customer service

Organizational skills

TMW

PeopleNet

P&L responsibility

Tools

TMW

PeopleNet

Job description

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary

As a Dedicated Operations Manager for A. Duie Pyle, you will be tasked with managing the customer account, hiring drivers, and developing a full-service solution. Our Dedicated Division offers any customer a unique regional truckload alternative within the Northeast, helping businesses navigate, and reach their supply chain goals.

The responsibilities of the position include, but are not limited to:

• Coordinating and managing scheduling for a dedicated customer
• Being available and on call for Pyle driver and customer needs
• Building dynamic routing using our routing software (must be comfortable learning this system)
• Optimizing the schedule daily and or as needed
• Holding an onsite presence at the customer’s location(s) – build and develop a strong relationship
• Partnering with sales and customer service to schedule deliveries; working cross-functionally within Pyle to service the account and grow the business

To be qualified for this position, you must possess the following:

• Previous transportation management experience in a dedicated environment preferred
• Experience with load planning and driver management
• Proficiency with computers, including MS Office Suite (Word, Excel, PPT, Outlook, etc.)
• Ability to be on-call during driver work hours
• Understanding and knowledge of DOT regulations
• Effective communication and customer service skills with the ability to represent the Company in a positive, professional manner
• Strong organizational skills

The Following Skillsets Are Preferred, But Not Required

• TMW and People Net knowledge
• P+L responsibility

For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.