Dedicated Logistics - Regional Operations Manager [967]

Tcitransportation; Richland Hills, Northern (TX, KY); Hybrid; USD 90,000 - 95,000; Full time

Benefits offered by this job

Benefits

Paid Time Off

Family-owned company

Career growth

Leadership team culture

Job summary

TCI Transportation is seeking a Regional Operations Manager to lead multiple terminals across the region. You’ll manage Driver Managers, Dispatchers, and frontline teams while owning P&L and driving performance improvements.

You’ll travel up to 50% as needed and partner with Safety, HR, and Customer teams to deliver excellent service and financial results.

Qualifications

• 5+ years of progressive leadership experience in transportation, logistics, or fleet operations.
• Experience managing multiple locations, departments, or operational teams.
• Strong financial acumen with P&L management and budget oversight.
• Knowledge of DOT, FMCSA, and transportation safety regulations.
• Ability to improve operational performance through data-driven decisions.

Responsibilities

• Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.
• Own the operational and financial performance (P&L) of your assigned region.
• Drive KPIs including on-time delivery, scanning efficiency, customer satisfaction, and productivity.
• Build partnerships with customers through regular business reviews and performance discussions.
• Identify challenges, develop action plans, and improve underperforming locations.
• Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure excellence.
• Reduce operating costs through labor management, fuel optimization, and process improvements.
• Ensure compliance with DOT, FMCSA, safety policies, and maintenance standards.
• Coach and mentor leadership teams through EOS L10, Rocks, and development.
• Promote use of McLeod, Samsara, Tenstreet, and other ops tech.

Skills

Leadership

P&L management

Data-driven decisions

Customer relations

Team development

Tools

McLeod

Samsara

Tenstreet

MS Office 365

TMS

Job description

Dedicated Logistics - Regional Operations Manager [967]

Join TCI as a Regional Operations Manager!

Base Annual Salary: $90,000–$95,000 + Performance Incentives
Comprehensive Benefits | Paid Time Off | Family-Owned Company

Are you a strategic operations leader with a passion for developing people, improving performance, and delivering exceptional customer service? As a Regional Operations Manager at TCI, you’ll oversee multiple transportation operations, lead high-performing teams, and drive operational excellence across your assigned region. You’ll play a critical role in strengthening customer relationships, improving profitability, and building a culture centered around Dedication, Positiveness, Innovation, Ethics, and Accountability.

What You’ll Be Doing

Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.

Own the operational and financial performance (P&L) of your assigned region.

Drive key performance indicators including on-time delivery, scanning efficiency, customer satisfaction, and operational productivity.

Build strong partnerships with customers through regular business reviews, dealership visits, and performance discussions.

Identify operational challenges, develop action plans, and improve underperforming locations.

Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure operational excellence.

Reduce operating costs through effective labor management, fuel optimization, and process improvements.

Ensure compliance with DOT, FMCSA, company safety policies, and maintenance standards.

Coach and mentor leadership teams through EOS L10 meetings, quarterly Rocks, and continuous development.

Promote effective utilization of McLeod, Samsara, Tenstreet, customer portals, and other operational technologies.

Recruit, hire, onboard, and develop top talent that aligns with TCI’s Core Values.

Travel throughout your assigned region (up to 50%) to support operations and customers.

What You Bring

5+ years of progressive leadership experience in transportation, logistics, or fleet operations.

Proven experience managing multiple locations, departments, or operational teams.

Strong financial acumen with P&L management and budget oversight experience.

Knowledge of DOT, FMCSA, and transportation safety regulations.

Demonstrated ability to improve operational performance through data-driven decision making.

Excellent leadership, coaching, and team development skills.

Strong customer relationship management and communication abilities.

High proficiency with Microsoft Office 365 and transportation management systems.

Ability to prioritize, solve problems, and thrive in a fast-paced environment.

Willingness to travel up to 50% and respond to operational needs outside of normal business hours when necessary.

Why TCI?

Competitive base salary plus performance incentives

Paid Time Off and paid holidays

Family-owned company with 45+ years of transportation excellence

Career growth opportunities with a company that promotes from within

Collaborative leadership team focused on innovation and continuous improvement

A values-driven culture where Dedication, Positiveness, Innovation, Ethics, and Accountability guide everything we do

The opportunity to make a meaningful impact on our employees, customers, and business every day

About TCI Transportation

Over 45 Years and Counting

Since 1978, TCI Transportation has grown from a family-owned business into a coast-to-coast transportation partner serving customers across the United States.

Today, TCI provides a broad range of transportation solutions, including dedicated logistics, truck leasing and rental, fleet maintenance, truck sales, and workforce solutions. Our continued growth has been built around long-term customer relationships, operational excellence, innovation, and a commitment to our people.

At TCI, we’re proud of where we’ve been—but we’re even more excited about where we’re going. We continue to invest in our people, technology, equipment, and operations to build a stronger organization for the future.

45+ years of transportation experience
Family-owned and people-focused
Coast-to-coast operations
Continued growth and advancement opportunities
Focused on innovation and operational excellence

We’re growing. We’re evolving. And we’re looking for exceptional leaders who want to grow with us.

Ready to Lead the Next Chapter?

If you’re ready to lead operations, develop exceptional teams, and help drive the future of TCI, we’d love to hear from you.

North Richland Hills, TX

TCI Transportation offers dedicated transportation, yard spotting, 3PL and brokerage service, expedited LTL freight movement, and truckload transportation throughout the lower 48 states.