Dedicated Logistics - Regional Operations Manager [967]

TCI Transportation; North Richland Hills (TX); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Time Off

Family-Owned Company

Job summary

TCI Transportation invites a Regional Operations Manager to lead Driver Managers, Dispatchers, and operations across multiple terminals in Texas. You will own P&L, drive on-time delivery and customer satisfaction, and partner with safety, HR, and maintenance to ensure excellence.

Expect strong leadership, data-driven decision making, and travel up to 50% to support customers and operations. Join a family-owned company with 45+ years of transportation excellence.

Qualifications

• 5+ years of progressive leadership experience in transportation, logistics, or fleet operations.
• Proven experience managing multiple locations, departments, or operational teams.
• Strong financial acumen with P&L management and budget oversight experience.
• Knowledge of DOT, FMCSA, and transportation safety regulations.
• Demonstrated ability to improve operational performance through data-driven decision making.
• Excellent leadership, coaching, and team development skills.
• Strong customer relationship management and communication abilities.
• High proficiency with Microsoft Office 365 and transportation management systems.
• Ability to travel up to 50% and respond to operational needs outside of normal business hours when necessary.

Responsibilities

• Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.
• Own the operational and financial performance (P&L) of your assigned region.
• Drive key performance indicators including on-time delivery, scanning efficiency, customer satisfaction, and operational productivity.
• Build strong partnerships with customers through regular business reviews, dealership visits, and performance discussions.
• Identify operational challenges, develop action plans, and improve underperforming locations.
• Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure operational excellence.
• Reduce operating costs through effective labor management, fuel optimization, and process improvements.
• Ensure compliance with DOT, FMCSA, company safety policies, and maintenance standards.
• Coach and mentor leadership teams through EOS L10 meetings, quarterly Rocks, and continuous development.
• Promote effective utilization of McLeod, Samsara, Tenstreet, customer portals, and other operational technologies.
• Recruit, hire, onboard, and develop top talent that aligns with TCI's Core Values.
• Travel throughout your assigned region (up to 50%) to support operations and customers.

Skills

Leadership

P&L Management

DOT/FMCSA Knowledge

Data-Driven Decisions

Customer Relationships

MS Office 365

TMS Knowledge

Problem Solving

Travel Readiness

Tools

Microsoft Office 365

Transportation Management Systems

Job description

Join TCI as a Regional Operations Manager!

Base Annual Salary: $90,000–$95,000 + Performance Incentives
Comprehensive Benefits | Paid Time Off | Family-Owned Company

What You'll Be Doing

• Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.

• Own the operational and financial performance (P&L) of your assigned region.

• Drive key performance indicators including on-time delivery, scanning efficiency, customer satisfaction, and operational productivity.

• Build strong partnerships with customers through regular business reviews, dealership visits, and performance discussions.

• Identify operational challenges, develop action plans, and improve underperforming locations.

• Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure operational excellence.

• Reduce operating costs through effective labor management, fuel optimization, and process improvements.

• Ensure compliance with DOT, FMCSA, company safety policies, and maintenance standards.

• Coach and mentor leadership teams through EOS L10 meetings, quarterly Rocks, and continuous development.

• Promote effective utilization of McLeod, Samsara, Tenstreet, customer portals, and other operational technologies.

• Recruit, hire, onboard, and develop top talent that aligns with TCI's Core Values.

• Travel throughout your assigned region (up to 50%) to support operations and customers.

What You Bring

• 5+ years of progressive leadership experience in transportation, logistics, or fleet operations.

• Proven experience managing multiple locations, departments, or operational teams.

• Strong financial acumen with P&L management and budget oversight experience.

• Knowledge of DOT, FMCSA, and transportation safety regulations.

• Demonstrated ability to improve operational performance through data-driven decision making.

• Excellent leadership, coaching, and team development skills.

• Strong customer relationship management and communication abilities.

• High proficiency with Microsoft Office 365 and transportation management systems.

• Ability to prioritize, solve problems, and thrive in a fast-paced environment.

• Willingness to travel up to 50% and respond to operational needs outside of normal business hours when necessary.

Why TCI?

• Competitive base salary plus performance incentives

• Comprehensive medical, dental, and vision benefits

• Paid Time Off and paid holidays

• Travel reimbursement

• Family-owned company with 45+ years of transportation excellence

• Career growth opportunities with a company that promotes from within

• Collaborative leadership team focused on innovation and continuous improvement

• A values-driven culture where Dedication, Positiveness, Innovation, Ethics, and Accountability guide everything we do

• The opportunity to make a meaningful impact on our employees, customers, and business every day

About TCI Transportation

Since 1978, TCI Transportation has grown from a family-owned business into a coast-to-coast transportation partner serving customers across the United States.

Today, TCI provides a broad range of transportation solutions, including dedicated logistics, truck leasing and rental, fleet maintenance, truck sales, and workforce solutions. Our continued growth has been built around long-term customer relationships, operational excellence, innovation, and a commitment to our people.

At TCI, we're proud of where we've been—but we're even more excited about where we're going. We continue to invest in our people, technology, equipment, and operations to build a stronger organization for the future.

• 45+ years of transportation experience

• Family-owned and people-focused

• Coast-to-coast operations

• Continued growth and advancement opportunities

• Focused on innovation and operational excellence

We're growing. We're evolving. And we’re looking for exceptional leaders who want to grow with us.