Dedicated Transportation - Regional Operations Manager [965]

Tcitransportation; Modesto (CA); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Competitive base salary

Performance incentives

Paid Time Off

Job summary

TCI Transportation seeks a Regional Operations Manager to lead and optimize regional transportation operations. You will oversee multiple terminals, drive P&L performance, and mentor Driver Managers, Dispatchers, and frontline teams to deliver top service.

The role emphasizes data-driven decisions, customer relationship management, and continuous improvement while traveling up to 50% within the region. It offers a competitive base salary with incentives and a values-driven culture.

Qualifications

• 5+ years of progressive leadership experience in transportation, logistics, or fleet operations.
• Proven experience managing multiple locations, departments, or operational teams.
• Strong financial acumen with P&L management and budget oversight.
• Knowledge of DOT, FMCSA, and transportation safety regulations.
• Demonstrated ability to improve operational performance through data-driven decision making.
• Excellent leadership, coaching, and team development skills.
• Strong customer relationship management and communication abilities.

Responsibilities

• Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.
• Own the operational and financial performance (P&L) of your assigned region.
• Drive KPIs including on-time delivery, scanning efficiency, customer satisfaction, and productivity.
• Build strong partnerships with customers through regular business reviews and performance discussions.
• Identify operational challenges, develop action plans, and improve underperforming locations.
• Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure excellence.
• Reduce operating costs through labor management, fuel optimization, and process improvements.
• Ensure compliance with DOT, FMCSA, and safety policies.

Skills

Leadership

Strategic planning

People development

Customer relationships

Data-driven decisions

Communication

Travel up to 50%

Microsoft Office 365

Transportation management systems

Education

Experience in transportation/logistics/fleet ops

Tools

MS Office 365

Transportation management systems

Job description

Dedicated Transportation - Regional Operations Manager [965]

Join TCI as a Regional Operations Manager!

Annual Base Salary starting at $95,000! + Incentives

***This role is located in Modesto, CA***

Are you a strategic operations leader with a passion for developing people, improving performance, and delivering exceptional customer service? As a Regional Operations Manager at TCI, you’ll oversee multiple transportation operations, lead high-performing teams, and drive operational excellence across your assigned region. You’ll play a critical role in strengthening customer relationships, improving profitability, and building a culture centered around Dedication, Positiveness, Innovation, Ethics, and Accountability.

What You’ll Be Doing

Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.

Own the operational and financial performance (P&L) of your assigned region.

Drive key performance indicators including on-time delivery, scanning efficiency, customer satisfaction, and operational productivity.

Build strong partnerships with customers through regular business reviews, dealership visits, and performance discussions.

Identify operational challenges, develop action plans, and improve underperforming locations.

Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure operational excellence.

Reduce operating costs through effective labor management, fuel optimization, and process improvements.

Ensure compliance with DOT, FMCSA, company safety policies, and maintenance standards.

Coach and mentor leadership teams through EOS L10 meetings, quarterly Rocks, and continuous development.

Promote effective utilization of McLeod, Samsara, Tenstreet, customer portals, and other operational technologies.

Recruit, hire, onboard, and develop top talent that aligns with TCI’s Core Values.

Travel throughout your assigned region (up to 50%) to support operations and customers.

What You Bring

5+ years of progressive leadership experience in transportation, logistics, or fleet operations.

Proven experience managing multiple locations, departments, or operational teams.

Strong financial acumen with P&L management and budget oversight experience.

Knowledge of DOT, FMCSA, and transportation safety regulations.

Demonstrated ability to improve operational performance through data-driven decision making.

Excellent leadership, coaching, and team development skills.

Strong customer relationship management and communication abilities.

High proficiency with Microsoft Office 365 and transportation management systems.

Ability to prioritize, solve problems, and thrive in a fast-paced environment.

Willingness to travel up to 50% and respond to operational needs outside of normal business hours when necessary.

Why TCI?

Competitive base salary plus performance incentives

Paid Time Off and paid holidays

Family-owned company with 45+ years of transportation excellence

Career growth opportunities with a company that promotes from within

Collaborative leadership team focused on innovation and continuous improvement

A values-driven culture where Dedication, Positiveness, Innovation, Ethics, and Accountability guide everything we do

The opportunity to make a meaningful impact on our employees, customers, and business every day

ABOUT TCI

TCI is a family-owned transportation company that has been serving customers since 1978. We are committed to safety, exceptional customer service, and supporting one another as a team. At TCI, we take pride in creating a positive work environment where employees can grow, contribute, and build a rewarding career in the transportation industry.

Drivers

• Class A(61)
• Class B(1)
• Class C(9)
• Yard Driver(15)

Maintenance

• Diesel Technician(17)
• Mechanic(4)
• Technician(15)
• Shop Supervisor(1)

Office

• Other(44)

TCI Transportation offers dedicated transportation, yard spotting, 3PL and brokerage service, expedited LTL freight movement, and truckload transportation throughout the lower 48 states.