Dedicated - Account Executive - Processor

Hancock Processing LLC; Arizona; On-site; USD 52,000 - 75,000; Full time

Job summary

A mortgage processing firm in Arizona is looking for a dedicated Account Executive - Processor. You'll manage mortgage loan files and ensure compliance with regulations while supporting loan officers and borrowers. Candidates should have extensive loan processing experience, excellent organizational skills, and effective communication abilities. Familiarity with Arive/Lending Pad systems is required, and Spanish speaking is a plus.

Qualifications

• Proven experience in loan processing within a wholesale or mortgage broker environment.
• Strong understanding of compliance regulations and underwriting processes.
• Excellent organizational skills and attention to detail.
• Familiarity with FNMA guidelines and mortgage servicing practices is highly desirable.
• Excellent organizational skills with the ability to manage multiple tasks.
• Strong attention to detail and commitment to high-quality documentation.
• Effective written and verbal communication with clients and team members.
• Ability to work independently and within a team.
• Spanish language skills are a plus.
• Knowledge of Arive/Lending Pad Origination Systems is required.

Responsibilities

• Manage complex mortgage loan files from submission through compliance audit.
• Provide operational support to loan officers and borrowers.
• Ensure loans are efficiently processed in compliance with regulations.
• Oversee loan submissions and pipeline status.
• Ensure compliance with regulatory and lender guidelines.
• Provide support to loan officers and borrowers to facilitate efficient processing.

Skills

Loan processing experience

Understanding of compliance regulations

Effective communication skills

Spanish speaking

Organization

Attention to detail

Communication

Independence

Spanish speaking

Origination Systems

Tools

Arive/Lending Pad Origination Systems

Lending Pad

Job description

Dedicated - Account Executive - Processor

About Hancock Processing LLC

In 2022, the mortgage industry took a sharp downturn—rising rates and falling loan volume left processors like us with little to do and no job security. It became clear that relying on a single company left us vulnerable. That moment sparked the creation of Hancock Processing: a new way to process smarter, build stronger relationships, and take control of our future.

About the role

Overview

This role is exclusively for a dedicated processor, with Broker/Loan Officers required to submit at least 10 files monthly. In this role, you will work closely with loan officers, borrowers, and various lenders to facilitate a smooth mortgage process from application through compliance audit. You will be responsible for managing complex mortgage loan files from submission through compliance audit while working with multiple wholesale lenders. You will serve as the primary operational support to loan officers and borrowers, ensuring loans are efficiently processed in compliance with all applicable regulations and lender guidelines.

What you'll do

• Loan File Management
• High Level Communication Skills
• Loan Submission & Pipeline Oversight
• Condition & Documentation Coordination
• Program & Guideline Expertise
• Compliance & Quality Control

Qualifications

• Proven experience in loan processing within a wholesale or mortgage broker environment.
• Strong understanding of compliance regulations, underwriting processes, escrow procedures, and audit processes.
• Proficiency in basic math skills to analyze financial documents accurately.
• Familiarity with FNMA guidelines and mortgage servicing practices is highly desirable.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Strong attention to detail and commitment to maintaining high-quality standards in documentation and communication.
• Effective communication skills, both written and verbal, to interact with clients and team members professionally.
• Ability to work independently as well as collaboratively within a team environment.
• Spanish speaking professionals are highly desirable.
• Knowledge of Arive/Lending Pad Origination Systems is required.