Debt Resolution Specialist - Performance Bonuses & Benefits

Rausch Sturm LLP; Birmingham (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Performance-Based Bonuses

401(k) with Company Match

Comprehensive Health, Dental & Vision Insurance

Health Savings & Flexible Spending Accounts

Disability & Life Insurance

Paid Time Off & Paid Training

Employee Assistance Program

Referral Program & Profit Sharing

Career Development & Advancement Opportunities

Job summary

Rausch Sturm LLP in Birmingham, AL is seeking a motivated Debt Resolution Specialist to negotiate repayment solutions with consumers. This full-time role emphasizes professionalism and integrity while offering opportunities for bonuses based on performance.

The ideal candidate will have strong verbal communication skills and the ability to handle sensitive conversations. Our benefits package includes health insurance, a 401(k) with company match, and opportunities for career advancement.

Qualifications

• Strong verbal communication skills and a solution-focused mindset.
• Ability to handle sensitive conversations with empathy and professionalism.
• Comfortable working in a structured, fast-paced environment.
• Must complete a typing assessment.

Responsibilities

• Professionally engage with consumers to negotiate repayment solutions by phone.
• Actively listen, identify challenges, and work toward mutually beneficial outcomes.
• Secure firm commitments for timely repayment and update account records accurately.
• Comply with all federal and state regulations, including FDCPA standards.
• Collaborate with team members and participate in ongoing training.

Skills

Strong verbal communication skills

Solution-focused mindset

Ability to handle sensitive conversations

Bilingual skills

Job description

Rausch Sturm LLP in Birmingham, AL is seeking a motivated Debt Resolution Specialist to negotiate repayment solutions with consumers. This full-time role emphasizes professionalism and integrity while offering opportunities for bonuses based on performance.

The ideal candidate will have strong verbal communication skills and the ability to handle sensitive conversations. Our benefits package includes health insurance, a 401(k) with company match, and opportunities for career advancement.