Debt Resolution Email Specialist

MESSERLI KRAMER P.A.; Plymouth (MN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

HSA & FSA Accounts

401K with 4% company contribution

Paid time off (17 days per year)

Paid holidays off (7 days + floating)

Company Paid Life Insurance

Employee Assistance Program

Free parking

Job summary

Messerli Kramer, P.A. is seeking a full-time, in-person Digital Communications Specialist to join our team in Plymouth, MN.

The role handles all digital communications tied to consumer-facing emails, supporting our ability to recover outstanding debts while delivering a positive consumer experience. Responsibilities include emailing consumers and third parties, respecting client communication restrictions, negotiating repayments, and maintaining confidentiality.

Qualifications

• High School Diploma or GED.
• 1–2 years of collections, call center, sales, or related experience preferred but not required.

Responsibilities

• Communicate with consumers and third parties by email.
• Ensure communications respect client restrictions.
• Negotiate debt repayments per firm/client standards.
• Maintain a professional demeanor and positive consumer experience.
• Enter data into outbound emails and track responses.

Skills

Communication skills

Organizational skills

Negotiation

MS Office

Education

High School Diploma/GED

Tools

Outlook

Excel

Job description

Messerli Kramer, P.A. is seeking a full-time, in-person Digital Communications Specialist to join our team in Plymouth, MN.

The role handles all digital communications tied to consumer-facing emails, supporting our ability to recover outstanding debts while delivering a positive consumer experience. Responsibilities include emailing consumers and third parties, respecting client communication restrictions, negotiating repayments, and maintaining confidentiality.