Debt Collections Specialist — Uncapped Earnings

Ncb Management Services Inc; Jacksonville (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Uncapped earning potential

Weekly pay

Medical, dental and vision insurance

Job summary

Ncb Management Services Inc is seeking Call Center Agents to handle overdue accounts and recover debts in a fast-paced, goal-driven environment with uncapped earning potential. You will make and receive calls, explain options clearly, negotiate payment plans, document interactions, and strive to exceed daily, weekly, and monthly targets while staying compliant with FDCPA and company policies.

We offer weekly pay, paid training, medical benefits, and a collaborative team culture that supports

Qualifications

• Strong communication and active listening are essential.
• Ability to stay composed, empathetic, and professional under pressure.
• Experience with performance metrics and call expectations is a plus.

Responsibilities

• Make and receive calls to discuss overdue accounts and negotiate payment arrangements.
• Provide clear explanations of account status and resolution options.
• Document all interactions accurately and maintain compliant records.

Skills

Strong communication

Active listening

Solutions-focused

Basic computer skills

Team-oriented

Job description

Ncb Management Services Inc is seeking Call Center Agents to handle overdue accounts and recover debts in a fast-paced, goal-driven environment with uncapped earning potential. You will make and receive calls, explain options clearly, negotiate payment plans, document interactions, and strive to exceed daily, weekly, and monthly targets while staying compliant with FDCPA and company policies.

We offer weekly pay, paid training, medical benefits, and a collaborative team culture that supports